Customer Support Specialist for Retail Services

16 hours ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

Are you passionate about delivering exceptional customer experiences?

Job Overview

Talent Outsourcing Channel Solutions is seeking a skilled Customer Support Agent to join our team in Cebu City. This role involves providing top-notch support to our retail clients, ensuring their needs are met promptly and efficiently.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat platforms
  • Solve complex customer complaints and issues
  • Work collaboratively with the sales team to ensure seamless customer onboarding
Requirements
  • Bachelor's degree in any field
  • At least 18 years old and above
  • A minimum of one year of customer service experience
  • Fully vaccinated against COVID-19
  • Excellent English communication skills
Benefits

We offer a competitive salary package, including:

  • A monthly salary of PHP18,000
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and supportive team


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