Customer Support Specialist for Retail Services

1 month ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

Are you passionate about delivering exceptional customer experiences?

Job Overview

Talent Outsourcing Channel Solutions is seeking a skilled Customer Support Agent to join our team in Cebu City. This role involves providing top-notch support to our retail clients, ensuring their needs are met promptly and efficiently.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat platforms
  • Solve complex customer complaints and issues
  • Work collaboratively with the sales team to ensure seamless customer onboarding
Requirements
  • Bachelor's degree in any field
  • At least 18 years old and above
  • A minimum of one year of customer service experience
  • Fully vaccinated against COVID-19
  • Excellent English communication skills
Benefits

We offer a competitive salary package, including:

  • A monthly salary of PHP18,000
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and supportive team


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