Cebu City Customer Service Specialist

3 days ago


Cebu City, Central Visayas, Philippines ETeam Full time

We are looking for a skilled and motivated Cebu City Customer Service Specialist to join our team at ETeam.

About the Role

This is an exciting opportunity to work with a dynamic team in Cebu City. As a Cebu City Customer Service Specialist, you will be responsible for providing excellent customer service and support to our clients.

Key Responsibilities
  • To provide timely and effective responses to customer inquiries via phone, email, or chat.
  • To resolve customer complaints and issues in a professional and courteous manner.
  • To maintain accurate records of customer interactions and transactions.
Requirements
  • A high school diploma or equivalent is required; a senior high school or college degree is preferred.
  • A minimum of one year of experience in customer service is necessary.
  • Excellent verbal and written communication skills in English are essential.
  • The ability to work independently and as part of a team is required.
  • Willingness to work on-site within Cebu City is mandatory.
Benefits

We offer a competitive salary of up to 24,000 per annum, depending on qualifications and experience. Additionally, we provide opportunities for growth and development within the company.



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