Senior Technical Support Specialist

4 hours ago


Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱65,000 - ₱92,000
Join Our Team

We are seeking a seasoned Technical Support Specialist to be part of our diverse and talented technical support crew.

The ideal candidate will have at least 3 years of experience in incident management, technical support and system administration.

Responsibilities include escalating serious concerns to the higher tier support group and continuously improving team tools and processes.

  • Manage ticketed query systems and ensure comprehensive databases of queries and resolutions are kept up to date.
  • Collaborate with Product Managers, engineers, and other stakeholders to drive customer-centric decisions.
  • Utilize critical thinking skills to establish root causes of application errors and develop effective solutions.

Candidates must be motivated by our mission, possess exceptional communication skills, and be adaptable to meet the evolving needs of a high-growth organization.

Preferred qualifications include knowledge of UNIX/Linux commands, cloud-based technologies, and system administration experience.

Benefits
  • 100% remote work flexibility
  • Individual contractor compensation in net amount monthly
  • Be part of an organization bringing impactful technologies freely available worldwide
Additional Information

This is a great opportunity for self-motivated individuals to grow with a dynamic and collaborative team.



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