Customer Support Associate

1 month ago


Bacolod City, Western Visayas, Philippines Neksjob Full time

Job Title:

Customer Support Associate

Neksjob Bacolod is looking for a highly skilled and motivated Customer Support Associate to join our team in Negros Occidental.

Job Overview

We are seeking a professional with excellent communication skills to respond to customer inquiries, resolve issues, and provide exceptional service. As a key member of our support team, you will be responsible for maintaining strong relationships with customers and ensuring their satisfaction.

Key Responsibilities
  • Respond to incoming calls from customers in a timely and efficient manner
  • Answer questions and inquiries related to products or services
  • Troubleshoot problems and provide solutions
  • Handle complaints and concerns in a professional and courteous manner
Requirements

To succeed in this role, you must have:

  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment
  • Amenability to working on-site
  • Residency within Negros Occidental
Why Choose Neksjob?

We offer a competitive salary and exciting opportunities for growth and development. Our comprehensive benefits package includes:

  • Competitive Salary
  • Performance Bonuses
  • Account Specific Allowances
  • Career Advancement Opportunities
  • Promotion Within the Company
  • Comprehensive Healthcare Benefits

The estimated salary for this position is PHP 17,500 per month.



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