Customer Service Ambassador

3 days ago


Bacolod City, Western Visayas, Philippines Orbit Teleservices Pasig-Ortigas Full time

We are a dynamic company, Orbit Teleservices Pasig-Ortigas, seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

Vacant Positions
  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate (PRIO)
  • Telemarketer
  • Content Moderator
Job Responsibilities

Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures.

Know the company products, services, policies, and procedures to effectively address customer inquiries during training period.

Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications
  • Can visit Ortigas site for Face-to-Face Interview only.
  • Amenable to working on-site.
  • Amenable to work in rotating shifts (morning, mid, & night shifts).
  • Filipino Citizen, or hold relevant residence status.
  • At least High School Graduate.
  • 18 years old and above.
  • At least Conversant / Basic English.
  • Strong active listening skills, patience, and empathy when dealing with customers.
Benefits

Competitive salary: ₱ 20,000 - ₱ 30,000 per month, depending on experience.

Opportunities for career growth and professional development.

Collaborative and dynamic work environment.



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