Customer Support Associate

8 hours ago


Bacolod City, Western Visayas, Philippines TASQ Staffing Solutions Full time

We are seeking a Customer Support Associate to join our team at TASQ Staffing Solutions.

Job Summary

The ideal candidate will have excellent communication skills, be willing to work in a fast-paced environment, and provide top-notch support to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.
  • Provide solutions to customer issues in a timely and efficient manner.
  • Work collaboratively with the team to resolve complex customer complaints.
  • Maintain accurate records of customer interactions.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent written and verbal communication skills.
  • Ability to work in a dynamic environment with multiple priorities.
  • Basic computer skills and knowledge of software applications.
  • Strong problem-solving skills and attention to detail.
What We Offer

We offer a competitive salary package, including:

  • A guaranteed 3,500 monthly perfect attendance bonus.
  • A guaranteed 2,800 monthly allowance.
  • A maximum sales incentive of up to 20,000 per month.
  • Monthly performance incentives.
  • A 2,000 monthly bonus reward for other achievements.
  • Possible remote work setup for regular employees who meet performance qualifications.
  • Free meals for 10 days.
  • Transportation cashback.

Estimated salary: $24,000 - $36,000 per year (based on location and experience).



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