Customer Service Associate Role

2 days ago

Taguig, National Capital Region, Philippines beBeeCommunication Full time ₱1,200,000 - ₱1,800,000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team.

Job Overview:

The successful candidate will play a key role in resolving customer complaints through effective communication and problem-solving skills.

  • Provide top-notch customer service by utilizing technical knowledge and troubleshooting skills to resolve complex issues.
  • Maintain excellent written and oral communication, listening, and comprehension skills.

Key Responsibilities:

Our ideal candidate will possess strong communication and customer service skills, with a minimum of 3 years of international contact center experience.

Requirements:

To be successful in this role, the candidate must have:

  • Excellent written and oral communication, listening, and comprehension skills.
  • Stellar customer service skills and ability to de-escalate customer frustration.
  • Superior problem-solving skills and ability to work independently and objectively.
  • Dedication to customer experience and ability to build and maintain strong relationships.

Working Conditions:

This is an excellent opportunity for someone who can effectively adapt to accelerating changes and has a secure workspace and effective internet connectivity for remote work.

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