Client Services Associate

5 days ago

Taguig, National Capital Region, Philippines UniTeller Financial Services Full time ₱600,000 - ₱1,200,000 per year

Company Description

UniTeller Financial Services, a subsidiary of Grupo Financiero Banorte, is a leading International Payments Processor based in the United States. With an extensive network of over 200,000 paying locations, UniTeller offers remittance processing services in more than 80 countries. Our core values of Innovation, Integrity, Team Work, and Excellence guide our operations and commitment to our employees, agents, partners, and communities. As a leader in remittance processing, UniTeller connects customers with their roots, impacting lives beyond providing affordable, dependable, and secure money remittance services.

Role Description

This is a full-time on-site role for a Client Services Associate located in Taguig. The Client Services Associate will be responsible for providing exceptional client services, resolving customer inquiries, offering customer support, and addressing any financial service needs. Daily tasks include managing client interactions, troubleshooting issues, and ensuring customer satisfaction through effective communication and service delivery.

Qualifications

  • Client Services, Customer Support, and Customer Service skills
  • Strong Communication skills
  • Basic understanding of Finance
  • Excellent interpersonal skills and ability to work as part of a team
  • Proficiency in relevant software applications
  • Bachelor's degree in a related field is preferred
  • Previous experience in a client-facing role is advantageous

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