Client Services Associate

5 days ago


Taguig, National Capital Region, Philippines UniTeller Financial Services Full time
Overview

This is a full-time on-site role for a Client Services Associate located in Taguig. The Client Services Associate will be responsible for providing exceptional client services, resolving customer inquiries, offering customer support, and addressing any financial service needs. Daily tasks include managing client interactions, troubleshooting issues, and ensuring customer satisfaction through effective communication and service delivery.

Responsibilities
  • Provide exceptional client services and resolve customer inquiries in a timely and professional manner.
  • Offer customer support and address financial service needs as they arise.
  • Manage client interactions, troubleshoot issues, and ensure customer satisfaction through effective communication and service delivery.
Qualifications
  • Client services, customer support, and customer service skills
  • Strong communication skills
  • Basic understanding of finance
  • Excellent interpersonal skills and ability to work as part of a team
  • Proficiency in relevant software applications
  • Bachelor\'s degree in a related field is preferred
  • Previous experience in a client-facing role is advantageous
Seniority level
  • Entry level
Employment type
  • Full-time

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