Customer Service Associate

2 weeks ago

Taguig, National Capital Region, Philippines AGSI Full time ₱250,000 - ₱300,000 per year

Job Location: McKinley West, Taguig (Full Onsite)

Job Schedule: Night Shift | 11:00 PM – 8:00 AM (Fixed, Weekends Off)

Salary: PHP 20, ,000 package + competitive benefits

The Customer Service Associate serves as the primary touchpoint for patient scheduling and coordination. This role is crucial for maintaining an organized schedule, reducing no-shows, and enhancing the patient experience through clear communication and compassionate service.

Key Responsibilities:

  • Book, reschedule, and confirm patient appointments via phone, email, or messaging platforms; send reminders to reduce no-shows.
  • Respond to patient questions about services, preparation instructions, clinic hours, or paperwork requirements.
  • Align with physicians' schedules, manage specialist referrals or external appointments, and facilitate smooth transitions for patients.
  • Maintain empathy, professionalism, and clear communication—reflecting the quality of your healthcare team.

Qualifications:

  • At least 6 months of BPO experience in a healthcare account or appointment setting experience
  • Strong attention to detail
  • Good communication and organizational skills
  • Willing to work FULL ONSITE, NIGHT SHIFT
  • Preferably residing in Taguig or nearby cities
  • Can start immediately

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

  • Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Full time ₱150,000 - ₱250,000 per year

    As a Customer Service Associate, you will be the voice of our company, providing exceptional customer service to our clients in the wireless and mobile communications industry. This full-time position is based in our Taguig site, where you will play a crucial role in ensuring customer satisfaction and resolving inquiries effectively.What you'll be...

  • Japanese IT Service Desk Associate

    4 days ago

    Taguig, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱144,000 - ₱180,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Bosch Full time ₱250,000 - ₱450,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Uniteller Full time ₱150,000 - ₱250,000 per year

    We're Hiring: Customer Service AssociateLocation: Trade and Financial Tower, BGC, Taguig CityCompany: Uniteller Filipino, Inc.Are you detail-oriented, analytical, and passionate about delivering exceptional service in the financial sector? Join our team and play a vital role in helping customers send and receive remittances with confidence and ease.In charge...

  • Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱230,400 - ₱288,000 per year

    This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Customer Service Associate (Open for fresh graduate)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php20,000-Php24,000Work Set Up: Onsite (Monday -Friday)Benefits:Government mandated...

  • Customer Service Associate

    1 week ago

    Taguig, National Capital Region, Philippines Comrise Full time ₱150,000 - ₱300,000 per year

    About the Role:We are looking for dedicated and enthusiastic Customer Service Associates to join our growing team If you enjoy helping people, solving problems, and working in a fast-paced environment — we'd love to meet you.Qualifications:High school graduates are welcome to apply with at least 1 year of CSR experience.College graduates (any course) may...

  • Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱288,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.Position: Customer Service Associate (Open for Fresh Graduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php20,000-Php24,000Work Schedule: Shifting ScheduleWork Set Up: Work OnsiteBENEFITS:Government...

  • Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines AGSI Full time ₱23,000 - ₱27,000 per year

    We are currently hiring Customer Service Associates to support our healthcare accounts. This role offers a great opportunity to be part of a growing team that provides administrative and customer-facing support to patients, providers, and healthcare partners.Why You'll Love This Role:No Shifting Schedule: Maintain a consistent work-life balance with a fixed...

  • Customer Service

    4 days ago

    Taguig, National Capital Region, Philippines CEO Concierge Service Inc. Full time ₱15,000 - ₱30,000 per year

    Job description:At CEO Concierge, we specialize in providing exceptional virtual assistants tailored specifically for CEOs and partners. Our dedicated team of highly skilled and experienced assistants helps CEOs and partners maximize productivity, streamline workflow, and focus on strategic decision-making. Built on the principles of efficiency,...

  • Financial Customer Service Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱260,000 - ₱300,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in theindustry for almost 45 years.Position: Financial Customer Service Associate (Open for Undergraduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php26,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work...