Customer Service Associate

2 days ago

Taguig, National Capital Region, Philippines AGSI Full time ₱200,000 - ₱250,000 per year

Job Location: McKinley West, Taguig (Full Onsite)

Job Schedule: Night Shift | 11:00 PM – 8:00 AM (Fixed, Weekends Off)

Salary: PHP 20, ,000 package + competitive benefits

The Customer Service Associate serves as the primary touchpoint for patient scheduling and coordination. This role is crucial for maintaining an organized schedule, reducing no-shows, and enhancing the patient experience through clear communication and compassionate service.

Key Responsibilities:

  • Book, reschedule, and confirm patient appointments via phone, email, or messaging platforms; send reminders to reduce no-shows.
  • Respond to patient questions about services, preparation instructions, clinic hours, or paperwork requirements.
  • Align with physicians' schedules, manage specialist referrals or external appointments, and facilitate smooth transitions for patients.
  • Maintain empathy, professionalism, and clear communication—reflecting the quality of your healthcare team.

Qualifications:

  • At least 6 months of BPO experience in a healthcare account or appointment setting experience
  • Strong attention to detail
  • Good communication and organizational skills
  • Willing to work FULL ONSITE, NIGHT SHIFT
  • Preferably residing in Taguig or nearby cities
  • Can start immediately

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

  • Customer Service Associate

    5 days ago

    Taguig, National Capital Region, Philippines Bosch Full time $30,000 - $50,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Associate

    5 days ago

    Taguig, National Capital Region, Philippines Uniteller Full time ₱300,000 - ₱500,000 per year

    We're Hiring: Customer Service AssociateLocation: Trade and Financial Tower, BGC, Taguig CityCompany: Uniteller Filipino, Inc.Are you detail-oriented, analytical, and passionate about delivering exceptional service in the financial sector? Join our team and play a vital role in helping customers send and receive remittances with confidence and ease.In charge...

  • Customer Service Associate

    3 days ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱20,000 - ₱24,000 per year

    This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Customer Service Associate (Open for fresh graduate)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php20,000-Php24,000Work Set Up: Onsite (Monday -Friday)Benefits:Government mandated...

  • Customer Service Associate

    2 days ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱20,000 - ₱24,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.Position: Customer Service Associate (Open for Fresh Graduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php20,000-Php24,000Work Schedule: Shifting ScheduleWork Set Up: Work OnsiteBENEFITS:Government...

  • Customer Service Associate

    5 days ago

    Taguig, National Capital Region, Philippines AMTEC GLOBAL SOLUTIONS INC Full time ₱20,000 - ₱25,000 per year

    Job Location: McKinley West, Taguig (Full Onsite)Job Schedule: Night ShiftSalary Range: PHP 20,000 - PHP 25,000We are currently hiring Customer Service Associates to support our healthcare accounts. This role offers a great opportunity to be part of a growing team that provides administrative and customer-facing support to patients, providers, and healthcare...

  • Customer Service Associate

    5 days ago

    Taguig, National Capital Region, Philippines AGSI Full time ₱23,000 - ₱27,000 per year

    We are currently hiring Customer Service Associates to support our healthcare accounts. This role offers a great opportunity to be part of a growing team that provides administrative and customer-facing support to patients, providers, and healthcare partners.Why You'll Love This Role:No Shifting Schedule: Maintain a consistent work-life balance with a fixed...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines Ascendion Full time ₱104,000 - ₱130,878 per year

    12 OPEN Customer Service Representative Start date: September 12, 2025Work Set-Up: Full Onsite in BGC, TaguigSchedule: ShiftingExperience: at least 1 year voice CSR experienceProvide customer service calls for all associates calling into the dedicated service center for associates that helps with a variety of HR and payroll-related needs—such as...

  • Financial Customer Service Associate

    4 days ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱260,000 - ₱300,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in theindustry for almost 45 years.Position: Financial Customer Service Associate (Open for Undergraduates)Company Industry: BPO CompanyLocation: BGC, TaguigPostal Code: 1634Salary Offer: Php26,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work...

  • Customer Service Administrator

    5 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱600,000 - ₱1,200,000 per year

    About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

  • Customer Service Representative

    3 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time $70,000 - $120,000 per year

    Essential dutiesCustomer Service• Support team to ensure swift resolution to customer issues.• Establish and maintain a strong relationship with Client and all customers across multiple levels of their business.• Ensure CIF's are current, regularly reviewed and uploaded into PaT• Complete understanding of your clients SOP's• Ensure emails are...