
Payment Operations Specialist
1 week ago
About this Role
We are seeking a detail-oriented and proactive professional to manage payment operations. The successful candidate will be responsible for ensuring smooth processing across various payment methods, including onboarding, reconciliation, and issue resolution.
Key Responsibilities:- Payment Method Onboarding: Process payment method applications, conduct initial screening, and submit documentation to partners for approval.
- Client Coordination: Communicate with clients regarding application status, rejections, and reapplications to ensure a seamless onboarding process.
- Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from partners.
- Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both partners and clients to drive timely resolutions.
- Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
- Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
- Prior experience in payment operations, treasury, or financial operations is an advantage.
- Strong attention to detail and analytical skills with the ability to reconcile large sets of data.
- Excellent communication skills to coordinate effectively with clients and external partners.
- Proactive problem-solving attitude and ability to manage multiple priorities.
- Exposure to the fast-paced world of payments and financial operations.
- Opportunities to grow and take ownership of end-to-end payment processes.
- Collaborative work environment with cross-functional team support.
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