Customer Service Advocate for Retail Subscription Support

8 hours ago


Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

This role is a crucial part of our retail account team, commencing in October for the winter season in the US.

Job Purpose:

The Customer Service Advocate will handle customers' subscription concerns through email and tickets, ensuring seamless customer experience.

Key Responsibilities:
  • Billing Questions and Issues
  • Cancellation of orders
  • Following up on orders or concerns
  • Product Inquiries


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