Senior Sales Manager

6 days ago


Pasay, National Capital Region, Philippines Royal Caribbean Group Full time

About the Role:

This is a senior leadership position within Royal Caribbean Group, responsible for driving sales growth and improving customer experience in our Inbound Sales department. The ideal candidate will have a proven track record of leading high-performing teams and developing strategic plans to achieve business objectives.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue growth and improve conversion rates.
  • Lead and manage a team of sales coaches and agents, providing guidance and coaching to ensure they meet their performance goals.
  • Collaborate with cross-functional teams to identify areas for improvement and develop solutions to enhance customer satisfaction and loyalty.
  • Analyze sales data and metrics to inform decision-making and optimize sales processes.
  • Develop and maintain relationships with internal stakeholders to ensure alignment and support for sales initiatives.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in sales leadership roles, preferably in the travel industry.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with ability to lead and motivate teams.
  • Strong analytical and problem-solving skills, with ability to interpret sales data and metrics.


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