Caregiver Support Professional

1 day ago


Tarlac City, Central Luzon, Philippines beBeeDocumentation Full time $60,000 - $80,000

Healthcare organizations face a significant challenge in providing quality care to their patients. One major issue is the lack of adequate documentation, which can lead to miscommunication and errors.

The Role

As a Healthcare Documentation Specialist, you will be working closely with families and caregivers to collect, review, and track required documentation. Your role will involve:

  • Collecting and reviewing identification documents, certifications, and health records.
  • Making outbound calls and responding to inbound inquiries to guide families through the documentation process.
  • Handling high-volume phone interactions daily while maintaining professionalism, empathy, and efficiency.
  • Ensuring all documents are accurate, complete, and compliant with state and Medicaid/Medicare regulations.

Our organization values professionalism, attention to detail, and excellent communication skills. If you possess these qualities and are passionate about delivering quality care, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Extensive experience in customer service, administrative, or healthcare support roles.
  • Proven ability to handle high-volume inbound and outbound calls in a fast-paced environment.
  • Excellent organizational skills and attention to detail when reviewing documents.
  • Clear and professional communication skills, both verbal and written.

Benefits:

  • Highly competitive compensation package.
  • A dynamic and supportive work environment that encourages growth and learning.
  • The opportunity to propel innovation in healthcare and make a tangible impact on people's lives.

Requirements:

  • Experience in a related field, preferably in healthcare or customer service.
  • Strong communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.


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