Caregiver Advocate Job

23 hours ago


Tarlac City, Central Luzon, Philippines beBeeCaregiver Full time ₱2,000,000 - ₱2,500,000
Family Care Advocate

At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Making family care possible is a complex issue, with millions of Americans serving as unpaid caregivers for loved ones without support or resources.

Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home. We aim to make healthcare more accessible and equitable for families across the country.

We are rapidly expanding our mission and looking for passionate team members to join us. We have partnered with leading insurance plans, healthcare providers, and community organizations to deliver exceptional care nationwide.

The Role

As a Family Care Advocate, you will be working closely with real families who need our support. Your role is to empower underserved families to take the transformative step of accessing care. You will be responsible for collecting, reviewing, and accurately tracking required documentation from caregivers and families.

Key responsibilities include:

  • Collecting and reviewing documents, such as IDs, certifications, and health records.
  • Conducting outbound calls and responding to inbound inquiries to provide clear guidance to families throughout the documentation process.
  • Managing a high volume of daily phone interactions (60–70 calls), demonstrating professionalism, empathy, and efficiency.
  • Verifying that all documentation is accurate, complete, and compliant with state regulations and Medicaid/Medicare requirements.

Requirements

To succeed in this role, you must have extensive experience in customer service, administrative support, or healthcare-related roles. You should also possess strong organizational skills, attention to detail, and excellent communication skills.

Additionally, you should be proficient in CRM systems, shared drives, and/or document management tools. Ability to handle multiple priorities, manage follow-ups, and consistently meet deadlines is essential.

Benefits

As a Family Care Advocate, you will enjoy competitive compensation packages, generous paid time off, and opportunities for growth and professional development. You will also have access to a company-issued laptop and be part of a dynamic team that values teamwork, compassion, and innovation.

Join Our Team

Abby Care is committed to delivering exceptional care and making a meaningful difference in the lives of families. If you share our vision and values, we encourage you to apply for this exciting opportunity.

Don't miss out on this chance to make a real impact and contribute to a purpose-driven organization that values its employees and the families it serves.

Apply now and become part of our team

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