Contact Center Insights Specialist

Job Overview:As a Contact Center Specialist at Shinagawa LASIK & Aesthetics Center Corp., you will be responsible for handling inbound and outbound calls to promote products or services, manage customer complaints, and analyze day-to-day operations to provide insights that contribute to business objectives.Key Responsibilities:Make strategies to promote and...

Job SummaryePERFORMAX Contact Centers Corporation is a forward-thinking organization that values innovation, customer satisfaction, and employee development. We are seeking a seasoned Contact Center Team Development Specialist to join our leadership team.About the PositionThis is a unique opportunity for an experienced professional to contribute to the...

Contact Center Role Description">The ideal candidate will possess excellent communication and problem-solving skills to handle customer inquiries, process orders, and provide product information in a timely manner.

We are looking for a highly motivated and results-driven Contact Center Agent to join our team at TENERITY PHILIPPINES CORP. As a key member of our contact center, you will be responsible for delivering exceptional customer service and support.Key Performance IndicatorsMeet or exceed service level agreements (SLAs)Achieve high customer satisfaction...

About Five9 Inc.We're a dynamic and innovative company, shaping the future of cloud contact centers with our cutting-edge software solutions. At Five9, we pride ourselves on fostering an inclusive environment where our employees can thrive and grow.Job Profile:This is an exciting opportunity for a skilled Technical Support Engineer to join our team. You'll...

Key skillsContact Center TechnologyRFPProposal WritingSolution DesignProposal DevelopmentProject managementClient ManagementBachelor's DegreeMBA is preferredAgile methodologiesJob title: Contact Center Solutions ManagerSimilar role: IT Solutions Architect but instead of IT Solutions, it is for Contact CenterWork Setup: Onsite in AyalaShift: Shifting...

Job Title: Cloud Contact Center ProfessionalWe are seeking a Cloud Contact Center Professional to join our team at Five9 Inc. As a Cloud Contact Center Professional, you will be responsible for providing exceptional cloud contact center solutions to our clients who have enrolled in TSM & TAM Services.You will partner with clients to build and maintain a...

Your MissionWe're looking for a skilled and ambitious individual to lead our Contact Center team as a Transformational Team Lead. The successful candidate will be responsible for managing day-to-day operations, developing and reviewing performance reports, and implementing strategies to maintain agreed-upon service levels. This is an excellent chance to...

Qualifications and RequirementsTo succeed in this role, you will need:Bachelor's degree in technical (e.g., Computer Science, Information Systems, Electrical Engineering) or business field (e.g., Marketing, MIS) or equivalent work experience.5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications...

About ePERFORMAX Contact Centers CorporationePERFORMAX Contact Centers Corporation is a leading provider of contact center solutions, committed to delivering exceptional customer experiences.

Job Description:We are seeking a highly skilled Data Insights Specialist to join our dynamic WFM team.Responsibilities:Conduct Analysis: Conduct in-depth analysis of current performance metrics to identify areas for improvement.Develop Reforecasting Models: Develop and implement real-time reforecasting models to determine staff requirement...

We are seeking a detail-oriented and proactive HR Contact Center Specialist to join our team on a fixed-term basis (12-mos contract). The ideal candidate will be responsible for addressing team backlogs and ensuring operational stability, contributing to the smooth and efficient functioning of daily operations.RESPONSIBILITIESBacklog Management: Review,...

About Our TeamDexcom's Contact Center is a team of passionate individuals who are dedicated to delivering exceptional customer experiences. We are looking for a talented individual to join our team as a Contact Center Leadership Role.Job DescriptionThe Contact Center Leadership Role will be responsible for leading a team of support agents, ensuring that...

Job Overview:We are seeking an experienced Strategic Contact Center Leader to join our team and drive business results through effective workforce management strategies. As a key member of our contact center leadership team, you will be responsible for developing and implementing strategic plans to optimize staffing levels, manage labor costs, and improve...

About UsJTI is an international tobacco company that celebrates differences and promotes inclusivity in the workplace. We believe in creating a diverse and inclusive work environment where everyone truly belongs.Job DescriptionWe are looking for a skilled Marketing Insights Specialist to join our team in Manila. As a Marketing Insights Specialist, you will...

Job Title: Business Insights ManagerAbout IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is a leading healthcare technology company that provides innovative solutions to the pharmaceutical and biotechnology industries.Job DescriptionWe are seeking a highly skilled Business Insights Manager to join our...

Five9 Inc. is seeking a highly skilled Senior Platform Configuration Engineer to join our team in Manila, Philippines. This is an exciting opportunity to work on high-profile projects and contribute to the success of our enterprise customers.Job Overview:This role involves leading the deployment, configuration, and optimization of Five9's products, ensuring...

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in...

Job Summary:Join our team at Analog Devices Gen. Trias, Inc. as a Service Center Specialist and take on the challenge of delivering exceptional service to our employees and management team. As a Service Center Specialist, you will be responsible for handling HR-related inquiries, developing documentation, maintaining records, processing transactions,...

Job OverviewWe are seeking a highly skilled Digital Media Specialist to join our team at Easy Contact, Inc.This role will involve working on various projects across digital publishing, marketing, and multimedia content, contributing to the visual identity of our global brand.