Contact Center Agent
6 days ago
We are looking for a highly motivated and results-driven Contact Center Agent to join our team at TENERITY PHILIPPINES CORP. As a key member of our contact center, you will be responsible for delivering exceptional customer service and support.
Key Performance Indicators- Meet or exceed service level agreements (SLAs)
- Achieve high customer satisfaction ratings
- Reduce customer complaints and issues
- Enhance product knowledge and services
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Contact Center Team Development Specialist
3 days ago
Manila, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full timeJob SummaryePERFORMAX Contact Centers Corporation is a forward-thinking organization that values innovation, customer satisfaction, and employee development. We are seeking a seasoned Contact Center Team Development Specialist to join our leadership team.About the PositionThis is a unique opportunity for an experienced professional to contribute to the...
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Spanish Language Contact Center Agent
6 days ago
Manila, National Capital Region, Philippines Hinduja Global Solutions Full timeWe are seeking a Spanish Language Contact Center Agent to join our team at Hinduja Global Solutions.The ideal candidate will have above average communication skills in Spanish and the ability to work in a dynamic environment.Key Responsibilities:Handle inbound calls, through the use of proactive customer service and call control techniques and proven...
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Contact Center Leadership Role
6 days ago
Manila, National Capital Region, Philippines Dexcom Full timeAbout Our TeamDexcom's Contact Center is a team of passionate individuals who are dedicated to delivering exceptional customer experiences. We are looking for a talented individual to join our team as a Contact Center Leadership Role.Job DescriptionThe Contact Center Leadership Role will be responsible for leading a team of support agents, ensuring that...
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Contact Center Specialist
6 days ago
Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full timeJob Overview:As a Contact Center Specialist at Shinagawa LASIK & Aesthetics Center Corp., you will be responsible for handling inbound and outbound calls to promote products or services, manage customer complaints, and analyze day-to-day operations to provide insights that contribute to business objectives.Key Responsibilities:Make strategies to promote and...
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Contact Center Solutions Manager
3 weeks ago
Manila, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey skillsContact Center TechnologyRFPProposal WritingSolution DesignProposal DevelopmentProject managementClient ManagementBachelor's DegreeMBA is preferredAgile methodologiesJob title: Contact Center Solutions ManagerSimilar role: IT Solutions Architect but instead of IT Solutions, it is for Contact CenterWork Setup: Onsite in AyalaShift: Shifting...
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Cloud Contact Center Professional
5 days ago
Manila, National Capital Region, Philippines Five9 Inc. Full timeJob Title: Cloud Contact Center ProfessionalWe are seeking a Cloud Contact Center Professional to join our team at Five9 Inc. As a Cloud Contact Center Professional, you will be responsible for providing exceptional cloud contact center solutions to our clients who have enrolled in TSM & TAM Services.You will partner with clients to build and maintain a...
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Contact Center Professional
5 hours ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeJob Overview:NICE Systems UK Limited is a leading provider of innovative software solutions for the contact center industry.We are currently seeking an experienced IT Service Delivery Expert to join our team.The successful candidate will be responsible for delivering high-quality technical support services to customers, resolving complex issues, and ensuring...
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Contact Center Manager
7 days ago
Manila, National Capital Region, Philippines JobsAvenuePH Full timeYour MissionWe're looking for a skilled and ambitious individual to lead our Contact Center team as a Transformational Team Lead. The successful candidate will be responsible for managing day-to-day operations, developing and reviewing performance reports, and implementing strategies to maintain agreed-upon service levels. This is an excellent chance to...
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Contact Center Specialist
4 days ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeContact Center Role Description">The ideal candidate will possess excellent communication and problem-solving skills to handle customer inquiries, process orders, and provide product information in a timely manner.
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Contact Center Solutions Expert
14 hours ago
Manila, National Capital Region, Philippines NICE Full timeWe are looking for a skilled professional to join our team as a Contact Center Solutions Expert. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through the implementation of innovative solutions.Main Responsibilities:Develop and implement customized contact center solutions that meet the...
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Customer Data and Call Center Manager
2 weeks ago
Manila, National Capital Region, Philippines Manila Water Company, Inc. Full timeJob ResponsibilitiesManages the effective operations of the Call Center which contributes to the attainment of corporate objectives related to customer service quality and customer complaints resolution.Ensures contact center transactions which translates to ticketed CRM transactions are accurate; calls out attention of contact center for erroneously created...
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Enterprise Contact Center Specialist
3 days ago
Manila, National Capital Region, Philippines NICE Full timeQualifications and RequirementsTo succeed in this role, you will need:Bachelor's degree in technical (e.g., Computer Science, Information Systems, Electrical Engineering) or business field (e.g., Marketing, MIS) or equivalent work experience.5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications...
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Cloud Contact Center Engineer
5 days ago
Manila, National Capital Region, Philippines Five9 Inc. Full timeAbout Five9 Inc.We're a dynamic and innovative company, shaping the future of cloud contact centers with our cutting-edge software solutions. At Five9, we pride ourselves on fostering an inclusive environment where our employees can thrive and grow.Job Profile:This is an exciting opportunity for a skilled Technical Support Engineer to join our team. You'll...
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Call Center Agent
4 days ago
Manila, National Capital Region, Philippines Work Services Full timeCompany Overview:STACKph is a leading provider of customer service solutions, with a focus on delivering exceptional results for our clients.We are seeking highly skilled and dedicated individuals to join our team as Call Center Agents. In this role, you will have the opportunity to work in a fast-paced environment, providing top-notch customer support and...
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Cloud Contact Center Solutions Architect
5 days ago
Manila, National Capital Region, Philippines Five9 Inc. Full timeFive9 Inc. is seeking a highly skilled Senior Platform Configuration Engineer to join our team in Manila, Philippines. This is an exciting opportunity to work on high-profile projects and contribute to the success of our enterprise customers.Job Overview:This role involves leading the deployment, configuration, and optimization of Five9's products, ensuring...
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Technical Support Specialist
5 days ago
Manila, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full timeAbout ePERFORMAX Contact Centers CorporationePERFORMAX Contact Centers Corporation is a leading provider of contact center solutions, committed to delivering exceptional customer experiences.
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Call Center Transfer Agent
16 hours ago
Manila, National Capital Region, Philippines Vaeth Virtual Assistance Services Full timeLocation: PBCOM MAKATIFull-Time | 8-Hour Shifts | Weekly PayNow Hiring – Call Center AgentsAre you looking for a stable job with great pay and growth potential? We're hiring motivated individuals to join our on-site call center team to generate warm leads and live transfer calls for top-tier Medicare and Life Insurance providers.Job Responsibilities:Engage...
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Contact Center Account Executive
4 days ago
Manila, National Capital Region, Philippines RingCentral Full timeSay hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in...
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Call Center Staff
6 days ago
Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full timeJOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...
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Inbound Sales Agent
6 days ago
Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full timeAbout the Role:The Inbound Sales Agent will play a crucial role in promoting and offering products or services to patients, clients, and customers through internal sales and marketing strategies. The successful candidate will have excellent communication and negotiation skills and the ability to handle customer complaints professionally.Key...