Cloud Contact Center Engineer

Job Title: Cloud Contact Center ProfessionalWe are seeking a Cloud Contact Center Professional to join our team at Five9 Inc. As a Cloud Contact Center Professional, you will be responsible for providing exceptional cloud contact center solutions to our clients who have enrolled in TSM & TAM Services.You will partner with clients to build and maintain a...

Five9 Inc. is seeking a highly skilled Senior Platform Configuration Engineer to join our team in Manila, Philippines. This is an exciting opportunity to work on high-profile projects and contribute to the success of our enterprise customers.Job Overview:This role involves leading the deployment, configuration, and optimization of Five9's products, ensuring...

Job SummaryePERFORMAX Contact Centers Corporation is a forward-thinking organization that values innovation, customer satisfaction, and employee development. We are seeking a seasoned Contact Center Team Development Specialist to join our leadership team.About the PositionThis is a unique opportunity for an experienced professional to contribute to the...

Job Overview:As a Contact Center Specialist at Shinagawa LASIK & Aesthetics Center Corp., you will be responsible for handling inbound and outbound calls to promote products or services, manage customer complaints, and analyze day-to-day operations to provide insights that contribute to business objectives.Key Responsibilities:Make strategies to promote and...

We are looking for a skilled professional to join our team as a Contact Center Solutions Expert. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through the implementation of innovative solutions.Main Responsibilities:Develop and implement customized contact center solutions that meet the...

This position is for a Cloud TAC Engineer role at Five9, the Intelligent Cloud Contact Center facilitating over three billion customer interactions per year.You will act as the in-depth technical escalation contact for any customer matters which require complex troubleshooting beyond that which the Technical Support Specialists can provide, and bridge with...

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in...

This position is a key role at Five9, the Intelligent Cloud Contact Center facilitating over three billion customer interactions per year.As a Technical Escalation Engineer, you will be the in-depth technical escalation contact for any customer matters which require complex troubleshooting beyond that which the Technical Support Specialists can provide, and...

We are looking for a highly motivated and results-driven Contact Center Agent to join our team at TENERITY PHILIPPINES CORP. As a key member of our contact center, you will be responsible for delivering exceptional customer service and support.Key Performance IndicatorsMeet or exceed service level agreements (SLAs)Achieve high customer satisfaction...

Qualifications and RequirementsTo succeed in this role, you will need:Bachelor's degree in technical (e.g., Computer Science, Information Systems, Electrical Engineering) or business field (e.g., Marketing, MIS) or equivalent work experience.5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications...

Key skillsContact Center TechnologyRFPProposal WritingSolution DesignProposal DevelopmentProject managementClient ManagementBachelor's DegreeMBA is preferredAgile methodologiesJob title: Contact Center Solutions ManagerSimilar role: IT Solutions Architect but instead of IT Solutions, it is for Contact CenterWork Setup: Onsite in AyalaShift: Shifting...

Job Overview:NICE Systems UK Limited is a leading provider of innovative software solutions for the contact center industry.We are currently seeking an experienced IT Service Delivery Expert to join our team.The successful candidate will be responsible for delivering high-quality technical support services to customers, resolving complex issues, and ensuring...

Your MissionWe're looking for a skilled and ambitious individual to lead our Contact Center team as a Transformational Team Lead. The successful candidate will be responsible for managing day-to-day operations, developing and reviewing performance reports, and implementing strategies to maintain agreed-upon service levels. This is an excellent chance to...

Contact Center Role Description">The ideal candidate will possess excellent communication and problem-solving skills to handle customer inquiries, process orders, and provide product information in a timely manner.

About Our TeamDexcom's Contact Center is a team of passionate individuals who are dedicated to delivering exceptional customer experiences. We are looking for a talented individual to join our team as a Contact Center Leadership Role.Job DescriptionThe Contact Center Leadership Role will be responsible for leading a team of support agents, ensuring that...

About CIS Bayad Center, Inc.We are a leading provider of digital payment solutions and we're looking for a talented Cloud Native Software Development Lead to join our team. In this role, you will be responsible for leading the development of cloud-native software applications that meet the needs of our customers.Responsibilities:Lead a team of software...

Key ResponsibilitiesAs a Public Cloud Engineer - networking, you will be reporting to a Chapter Lead, and work closely with fellow Public Cloud Engineers both within Philippines, Netherlands and Poland to design, implement, manage, and deliver solutions in the Public Cloud Domain consumed by ING DevOps teams in many countries throughout the globe.Public...

This is an exciting opportunity to join our cloud engineering team as a senior cloud engineer. In this role, you will be responsible for designing, building, and maintaining scalable cloud-based systems on the AWS platform.About the RoleDesign and implement highly available and secure cloud-based systems using AWS services.Collaborate with cross-functional...

At Five9 Inc., we are seeking a highly skilled Senior Platform Configuration Engineer to join our team in Manila, Philippines. This is an exciting opportunity to work on high-profile projects and contribute to the success of our enterprise customers.Job Overview:This role involves leading the deployment, configuration, and optimization of Five9's products,...

About ePERFORMAX Contact Centers CorporationePERFORMAX Contact Centers Corporation is a leading provider of contact center solutions, committed to delivering exceptional customer experiences.