Customer Service Expert

2 days ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time
Role Overview

Neksjob Corporation is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and providing exceptional service.

Key Responsibilities
  • Pass on issues to account managers when necessary to ensure seamless resolution.
  • Present new or additional products and services to existing customers, identifying opportunities for growth and development.
  • Approach prospective clients through various channels such as cold-calling and email to meet sales targets.
  • Send regular reports on sales activity, account status, and potential issues to stakeholders.
  • Provide excellent support to clients by responding to queries, offering information, and ensuring timely follow-up.
Requirements
  • A college undergraduate degree or Senior Highschool graduate (old curriculum).
  • A minimum of 1 year of experience in a call center environment.
  • Ability and willingness to work onsite.
  • Immediate start available for the right candidate.

What We Offer: As a valued member of our team, you can expect a competitive salary, opportunities for growth and development, and a dynamic work environment that fosters collaboration and excellence.



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