Customer Service Expert
7 hours ago
Discover a fulfilling career with Neksjob as a Customer Service Expert.
About the RoleWe are seeking highly skilled individuals to join our team in Taguig, where you will play a vital role in delivering exceptional customer service experiences. As a key member of our team, you will be responsible for responding to incoming calls from customers, addressing their inquiries and concerns, troubleshooting problems, and providing accurate information about our products and services.
Responsibilities- Respond to incoming calls from customers and resolve their queries and issues promptly and efficiently
- Communicate effectively with customers to understand their needs and provide solutions that meet their expectations
- Troubleshoot problems and provide technical assistance as needed
- Maintain up-to-date knowledge of our products and services to provide accurate information to customers
To succeed in this role, you must possess excellent communication skills, both written and verbal, and be able to work well under pressure. You should also have at least one year of call center experience and a college undergraduate degree or higher. Additionally, you must be willing to work on-site and start immediately.
BenefitsNeksjob offers a competitive salary and exciting performance bonuses and account-specific allowances. We also provide comprehensive healthcare benefits and opportunities for career advancement. If you are a motivated and results-driven individual looking for a challenging and rewarding career, we encourage you to apply.
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