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Be an Expert Customer Service Representative
2 weeks ago
Neksjob is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients.
Job SummaryWe are seeking an experienced BPO Agent to join our team. As a key member of our operations, you will be responsible for providing top-notch customer support and ensuring seamless interactions with our clients.
Responsibilities- Respond to incoming calls from customers in a timely and professional manner.
- Answer questions and resolve inquiries efficiently and effectively.
- Troubleshoot problems and provide solutions that meet customer needs.
- Handle complaints and concerns in a courteous and empathetic manner.
To be successful in this role, you will need:
- At least a high school diploma or equivalent.
- One year of experience in a call center environment.
- Average to good communication skills, both written and verbal.
- The ability to work onsite at our Taguig site.
We offer a competitive salary, exciting performance bonuses, and account-specific allowances. You will also have opportunities for career advancement and can promote within the company. Additionally, we provide comprehensive healthcare benefits to ensure your well-being.
