IT Support Professional
4 hours ago
Hunter's Hub Inc. is a dynamic organization seeking a skilled IT Support Staff to join our team. In this role, you will be responsible for providing top-notch support to our employees, ensuring seamless operation of our IT systems and infrastructure.
Key Responsibilities:
- User Support: Respond to and resolve IT-related issues reported by employees, both remotely and on-site.
- Hardware and Software Troubleshooting: Investigate and resolve technical problems related to hardware and software, collaborating with other teams as needed.
- Equipment Deployment: Set up, configure, and deploy new or replacement IT equipment in accordance with standard configurations.
- Branch Support: Facilitate the setup and deployment of IT equipment at new, relocated, or renovated branches, ensuring minimal downtime and a positive corporate image.
- Ticket Management: Monitor and respond to assigned ticket requests, adhering to established Service-Level Agreements.
Qualifications:
- Education: Bachelor's Degree
- Experience: At least 1 year of related experience
- Availability: Willingness to work with variable deployments throughout the year
- Requirements: Availability of pre-employment documents (Diploma, TOR, NBI, Medical, and COE if applicable)
- Location: Residing in Makati or nearby areas
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