Help Desk Representative

3 days ago


Cavite City, Calabarzon, Philippines beBeeCustomer Full time ₱5,000,000 - ₱7,000,000

Remote Customer Support Role

We are seeking experienced professionals to join our team as remote customer support agents. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.

  • Respond to customers via chat, email, or phone in a professional and friendly manner.
  • Handle inquiries related to product information, order tracking, returns, and account concerns using Gorgias and Shopify.
  • Stay informed on product updates and support practices to ensure a consistent customer experience.

Key Qualifications:

  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.

Home Office Requirements:

  • Your own computer or laptop (i5 processor or equivalent recommended).
  • A stable internet connection (at least 15 Mbps upload/download speed).


  • Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱500,000 - ₱700,000

    Job DescriptionWe are seeking a skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers via phone, email, and chat.You will be the first point of contact for our customers, and your goal will be to resolve their issues efficiently and...


  • Lipa City, Calabarzon, Philippines beBeeHelpDesk Full time $55,000 - $75,000

    Job Title: Help Desk Support SpecialistAbout the Job:This is a full-time remote opportunity for a highly motivated and skilled Help Desk Support Specialist. As a key member of our team, you will provide top-notch technical support to clients via phone, email, and chat.You will be responsible for managing incidents and requests within our ticketing system,...

  • Help Desk Agent

    3 days ago


    Cavite City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Customer Service RepresentativeWe're seeking a highly skilled and dedicated individual to join our team as a customer service representative. In this role, you'll be responsible for handling inbound and outbound calls, resolving customer issues efficiently, and providing exceptional service.The ideal candidate will possess excellent communication skills, be...


  • Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱31,000 - ₱53,000

    Job Title: Help Desk ProfessionalThe primary objective of this role is to provide exceptional customer service by efficiently managing inbound and outbound calls, resolving customer concerns in a timely manner, and building sustainable relationships with customers.This position requires excellent verbal and written communication skills, as well as solid...


  • Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱400,000 - ₱800,000

    We are seeking a professional to provide front desk support with a warm, professional presence via telephone.Key Responsibilities:Answer incoming calls promptly and professionally, identify caller needs and route them to the appropriate department or team memberProvide general information about our organization, services, or processes when applicableMaintain...

  • Help Desk Expert

    3 days ago


    Lipa City, Calabarzon, Philippines beBeeTechnical Full time $50,000 - $70,000

    Job Title: Technical Support SpecialistThis is an exciting opportunity to join our support team as a Technical Support Specialist. The role requires providing excellent customer service and technical assistance to customers and colleagues.Job Description:The Technical Support Specialist will be responsible for delivering timely and effective solutions to...


  • Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time $43,920 - $59,200

    At Community Phone, we are building the best phone for communities in America.About the RoleWe are looking for Customer Support Representatives who love to delight our landline users.You will track customer concerns and identify trends.Work cross-functionally with other teams to remove customer obstacles.Ensure every customer has an extraordinary...


  • Antipolo City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱2,200,000 - ₱2,800,000

    Job OpportunityWe're seeking a skilled Phone Receptionist/Front Desk Support to be the first point of contact for our clients, providing front desk support with a warm, professional presence via telephone.ResponsibilitiesAnswer incoming front desk phone calls promptly and professionallyIdentify caller needs and route them to the appropriate department or...

  • Help Desk Associate

    3 days ago


    Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000

    Customer Service RoleWe are seeking passionate and skilled customer service professionals to join our team. As a key member of our customer service team, you will be responsible for delivering world-class service and making a meaningful impact with every interaction.Key Responsibilities:Address customer inquiries through various channels in a timely and...


  • Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱3,500,000 - ₱4,500,000

    Job OpportunityAs a highly skilled Service Desk Analyst, you will be responsible for delivering exceptional end-user support through various communication channels.Key Responsibilities:Manage incidents and requests using the ServiceNow ticketing system.Perform and document daily ticket follow-ups with end-users within the respective ticketing system.Resolve...