Customer Service Ambassador

3 days ago


Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

Job Summary:

  • We are seeking a highly motivated individual to join our team as a Customer Service Representative.


This is an excellent opportunity for someone who enjoys interacting with customers and providing top-notch service.

Responsibilities:

Key Responsibilities
  • Customer Interaction: Respond to customer inquiries and provide accurate information in a timely manner
  • Product Support: Assist customers with product and service-related questions or concerns
  • System Navigation: Navigate and utilize internal systems and databases
  • Issue Resolution: Resolve customer issues by providing appropriate solutions and alternatives
  • Customer Satisfaction: Ensure customer satisfaction and retention by building positive relationships
  • Quality Control: Follow company policies and procedures to ensure consistency and quality
  • Collaboration: Collaborate with internal teams to address customer issues and improve processes
  • Record Keeping: Maintain thorough and accurate customer records

Requirements:

Required Skills and Qualifications
  • Work Experience: At least 6 months of relevant work experience
  • Communication Skills: Excellent communication skills and ability to adapt to different customer needs
  • Problem-Solving: Strong problem-solving and time-management abilities
  • Attention to Detail: Attention to detail and ability to prioritize tasks
  • Teamwork: Ability to work well in a team-oriented environment
  • Technical Skills: Proficiency in using computer systems and software

Benefits:

What We Offer
  • Competitive Compensation: Competitive salary and benefits package
  • Career Growth: Opportunity for growth and career development
  • Training and Support: Training and support to enhance technical and customer service skills
  • Diverse Work Environment: Work in a dynamic and multicultural environment


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