Customer Service Ambassador

4 days ago


Cebu City, Central Visayas, Philippines beBeeCustomerService Full time
Job Role: Customer Service Representative
Join our team and be part of a dynamic customer service environment where you will be handling customer inquiries via phone and email, resolving issues promptly and efficiently. This role is perfect for individuals who are passionate about delivering excellent customer experiences and thrive in a fast-paced environment.
Job Description:
The Customer Service Representative plays a vital role in ensuring that customers receive the best possible service experience. Your primary responsibilities include:
• Responding to customer inquiries via phone, email, and chat
• Resolving customer complaints and concerns in a timely and professional manner
• Providing product information and answering questions about Lexmark's products and services
• Collaborating with internal teams to resolve complex customer issues
• Maintaining accurate records of customer interactions
Requirements:
To succeed in this role, you must possess:
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Strong problem-solving and analytical skills
• Proficiency in MS Office Suite, including Word and Excel
• Adaptability and flexibility in a fast-paced environment
Benefits:
This role offers:
• Competitive salary and benefits package
• Opportunities for growth and development within the company
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
Others:
We offer:
• Flexible working hours and remote work options
• Comprehensive training program for new hires
• Ongoing support and coaching from experienced colleagues

Apply now to join our team as a Customer Service Representative



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