Technical Support Professional

2 days ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomer Full time $50,000 - $80,000
Job Title

We are seeking a dedicated and passionate Customer Support Specialist to join our team. This role involves providing exceptional customer support via chats and emails, building positive and long-lasting relationships with customers, and meeting team KPIs.

About the Role

This is an exciting opportunity for someone who is enthusiastic about the tech industry and has excellent communication skills. As a Customer Support Specialist, you will be responsible for securely working with customers' sensitive information, applying the latest and greatest customer happiness practices, and maintaining working knowledge of our client's products and services.

Requirements
  • Native Dutch and English B2 communication skills
  • At least 6 months of experience in a customer support role
  • Personal or professional experience in trading/investments/blockchain
  • Experience providing support via live chats
  • Experience with CRM systems
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
What We Offer
  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

The items listed in this section may vary depending on the terms of your engagement.

About Us

We are a leading provider of secure technical, customer support, and CX services for tech companies around the globe. Our team welcomes people with various backgrounds and experiences, and we offer unlimited care, an individual approach, and a wholesome positive experience.



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