
Sales Operations Coordinator
2 days ago
Turnitin is seeking a highly organized and proactive Customer Support Liaison to join our dynamic sales development team.
This role requires excellent communication, problem-solving, and organizational skills, as well as a strong attention to detail.
The successful candidate will play a crucial role in ensuring the efficiency and effectiveness of our sales operations by providing administrative, operational, and logistical support to our sales development team.
- Maintain and update CRM system with accurate and timely information on leads and contacts from multiple sources.
- Assist with the creation and distribution of sales materials and marketing collateral.
- Track and report on sales development team performance.
- Help set up, administer and track Global and Regional Sales Development campaigns including analyzing and providing feedback on results.
- Route qualified leads to the appropriate sales development representatives.
- Conduct research to identify potential leads and gather relevant company information.
The ideal candidate will have:
- Proven experience (typically 2-5 years) in a sales support, administrative, or customer service role, preferably within a SaaS or technology company.
- Proficiency in using CRM systems (e.g., Salesforce, Google Workspace).
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace equivalents.
We offer a comprehensive package that prioritizes your overall well-being, including:
- Competitive Paid Time Off
- 4 Self-Care Days per year
- National Holidays
- Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
- Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
- Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
Turnitin values diversity, equity, and inclusion and is committed to creating an environment where everyone feels valued and empowered to contribute their best work.
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