Operational Excellence Specialist

1 week ago

Pasig, National Capital Region, Philippines beBeeImprovement Full time ₱3,000,000 - ₱4,000,000

Improve Restaurant Operations with Strategic Support

We are seeking a skilled Process Improvement Specialist to provide strategic support to the RS Manager in the integration and formulation of processes that will deliver effective systems in restaurant operations management. The role involves supporting the RS Manager in ensuring the effectiveness of implemented systems through proper management of initiatives on food safety, systems standardization, business process improvements, store management systems, labor productivity, capacity planning, and store layout improvements.

Key Responsibilities
  • A. Complete Systems & Procedures Development
    • Develop guidelines on implementing procedures in the development and improvement of materials, systems, standards, and procedures for the following areas:
    • Workstation & storage area
    • Back up & dishwashing area
    • Cooking/production systems and processes
    • Cleanliness & sanitation procedures
    • General safety procedures
    • Standard preparation & cooking procedures
    • Assembly & holding procedures
    • Product process analysis
  • Restaurant Supplies Management
    • Manage tools & utensils
    • Cleaning & sanitation supplies
    • Operating supplies
    • Packaging and other product-related supplies
  • Equipment Operating Procedures
  • Cash Control and POS Transactions

B. Conduct Performance Tests

C. Write Revised Manuals

D. Identify Opportunities for Improvement

Stores Systems and Technology Improvement/Governance
  • Monitor changes on possible POS development (i.e., price update, new product, tiered-pricing, etc.).
  • Manage POS development and compliance project-related activities.
  • Conduct user acceptance testing and provide feedback/recommendation as necessary.
  • Provide assistance on project deployment team and monitor roll-out progress.
New Store Opening Process Management
  • Prepare and expedite store opening requirements for new stores.
  • Process the creation of SHC/PO and GR for the department and store operations covering new store and project-related requirements.
  • Draft template and coordinate PR/BAU request (e.g., PCA, PIS, etc.) to vendor/supplier and internal partners.
  • Provide support to store on reversal requests; send report for payment reconciliation.
Store Asset Management
  • Maintain and manage remaining idle assets in warehouse.
  • Coordinate asset transfer arrangement for department and store operations.
  • Provide on/offsite support on cleaning-up of idle assets.
Project Management
  • Track, update, and monitor status of assigned projects.
  • May lead cross-functional teams and formulate Project Charter based on business needs.

Job Qualifications

  • Bachelor's Degree in Industrial Engineering or any derivative course.
  • At least 1–2 years of experience in project management or systems development.
  • Fresh graduates are encouraged to apply.
  • Must be willing to work in a hybrid work setup.

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