Insurance Operations Manager

1 day ago


Cebu City, Central Visayas, Philippines Gratitude Inc Full time
About Us
Gratitude Inc is a leading provider of innovative solutions in the insurance industry. Our team is dedicated to delivering exceptional results and driving growth.

Job Description
We are seeking an experienced Insurance Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our insurance business, ensuring seamless delivery of services to our clients.

Key Responsibilities
- Manage a team of professionals to achieve operational excellence
- Develop and implement strategies to improve efficiency and productivity
- Collaborate with cross-functional teams to drive business growth

Requirements
To be successful in this role, you will need:
- At least 8 years of experience in the BPO industry
- 3-4 years of experience in a WFM Manager level or similar role
- Knowledge of Erlang/occ tools and preferably an Insurance campaign background

Selection Process
The selection process will consist of an initial interview, followed by a final interview. Pre-screening notes will be taken during the initial interview.

Benefits
As an Insurance Operations Manager at Gratitude Inc, you can expect a competitive salary range of 75k-100k and a dynamic work environment.

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