Business Operations Manager

1 week ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time
Job Summary

We are seeking an experienced Business Operations Manager to lead our team in a BPO/KPO set-up. The ideal candidate will have at least 2-3 years of supervisory experience, strong leadership skills, and functional knowledge in BPO/KPO.


About the Role

In this role, you will be responsible for:

  1. Leading a team of professionals to achieve business objectives
  2. Maintaining high-quality service standards and customer satisfaction
  3. Developing and implementing process improvements to increase efficiency and productivity

Key Requirements

To succeed in this role, you must have:

  • A bachelor's degree in a relevant field, such as business administration or management
  • At least 2-3 years of supervisory experience in a BPO/KPO set-up
  • Excellent oral and written communication skills
  • Proficient in writing reports and business correspondences
  • Strong interpersonal skills and ability to work effectively with diverse teams

Preferred Qualifications

Experience with e-commerce/travel accounts, real estate/property management, or accounting/bookkeeping is a plus.


What We Offer

We offer a competitive salary of $80,000 - $100,000 per year, depending on experience, and a range of benefits including health insurance, retirement plan, and paid time off.



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