Bilingual Customer Service Representative

10 hours ago


Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Delivering exceptional customer experiences requires a unique blend of skills and qualifications.

Job Title

A Work-at-Home Bilingual Spanish Call Center Agent is essential in providing timely and accurate responses to customer inquiries.

This role demands fluency in Spanish and English, as well as strong written and verbal communication skills.

  • Proficiency in managing inbound and outbound calls with professionalism and empathy.
  • Assistance via phone, email, and live chat with a focus on customer satisfaction.
  • Efficient issue resolution and research into internal systems for missing information.

A successful candidate will be highly motivated and dedicated, with a commitment to creating positive customer experiences.

The ideal candidate should possess strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.

MCI offers a competitive compensation package, including benefits and incentives tailored to support and reward our team members.



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