Remote Customer Support Agent

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱2,000,000 - ₱2,500,000

We're looking for individuals who love helping others and want to grow their careers in a fully remote environment. We believe customer support is more than just answering questions — it's about building real trust with every interaction.

">Key Responsibilities:
  • Respond to customers via chat, email, or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support

We offer a competitive compensation package that includes annual performance-based increases. Additionally, we provide paid time off so you can rest and recharge. Our comprehensive health insurance plan ensures your physical and mental well-being. You'll also receive holiday bonuses in appreciation of your hard work.

To be successful in this role, you'll need to have excellent written and spoken communication skills. At least one year of hands-on experience with both Shopify and Gorgias is required. You should be comfortable working independently and handling multiple conversations at once. Empathy, patience, and reliability are essential when addressing customer concerns.

The ideal candidate will be team-oriented with a strong work ethic and attention to detail. You'll need to have a stable internet connection (at least 15 Mbps upload/download speed) and your own computer or laptop (i5 processor or equivalent preferred).

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