Remote Customer Support Agent

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000
Customer Service Representative Opportunity

We're seeking enthusiastic individuals to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-known clients.

This is a fantastic opportunity to contribute to high-impact projects, delivering exceptional service and creating memorable customer experiences.

The ideal candidate will be able to handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while maintaining professionalism and efficiency.

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.

You'll work from home with a high-speed internet connection and an appropriate, quiet work environment. This role requires strong language proficiency in English, excellent interpersonal skills, and the ability to multitask and self-manage effectively.

Key Requirements:

  • A high school diploma or equivalent.
  • Previous call center experience.
  • Work from home experience.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.

Candidate Qualifications:

  • Must be 18 years or older.
  • Familiarity with Windows operating systems.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

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