Strategic Enterprise Relationship Manager

2 days ago

San Juan, National Capital Region, Philippines beBeeLeadership Full time $90,000 - $110,000
Job Overview

This Enterprise Customer Success Lead role is a key position, responsible for championing enterprise customers and driving quantifiable value through products and services.

Key Responsibilities
  • Lead the development of joint customer success plans with customers to ensure mutual goals and objectives are met.
  • Conduct regular customer meetings to review progress and provide strategic guidance.
  • Partner with sales teams, services teams, and partners to ensure the success of Dayforce opportunities within the customer base.
  • Proactively identify revenue opportunities and leads to pass on to sales for execution.
  • Build strong executive-level customer relationships by leveraging commercial, technical, and business acumen.
Qualifications
  • 7+ years of experience in a customer-facing role or equivalent combination of education and related experience.
  • Foundational knowledge of customer success in SaaS industry, HR tech, or Payroll industry.
  • Ability to build relationships with multiple stakeholders across the business internally and externally.
  • Executive presence, confidence, and credibility.
  • Excellent communication skills in English, written and verbal.
Benefits

We offer excellent time-off programs, comprehensive wellness initiatives, and competitive pay and benefits. Our focus is not just on your job but on supporting you to be the best version of yourself.

Diversity and Inclusion

We believe in fostering a diverse and inclusive work environment. As an equal opportunity employer, we encourage individuals from all backgrounds to apply based on their passions.

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