High Performance Service Delivery Specialist

3 days ago


Palayan City, Central Luzon, Philippines beBeeAnalyzer Full time ₱800,000 - ₱1,200,000

Job Title: Real Time Analyst

Job Description

This role involves monitoring service level performance at regular intervals against planned metrics and identifying non-adherence by consultants.

  1. Collaborate with team members to enhance productivity and optimize service delivery.
  2. Analyze real-time data to inform staffing decisions and improve efficiency.
  3. Prepare end-of-day reports to track progress and identify areas for improvement.
  4. Cross-functional collaboration is key to this role as it requires partnering with operations teams to drive results.

Responsibilities:

  • Support the development of business cases to justify investments in process improvements.
  • Facilitate communication between stakeholders to ensure seamless project execution.
  • Identify opportunities for automation and implement solutions that drive efficiency gains.

Benefits:

  • A supportive work environment that fosters growth and development.
  • Ongoing training and mentorship opportunities to stay up-to-date with industry trends.
  • Diverse and inclusive workplace culture.

Additional Information:

All your information will be kept confidential according to EEO guidelines.



  • Palayan City, Central Luzon, Philippines beBeeMonitoring Full time ₱800,000 - ₱1,200,000

    Job OverviewSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees.We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless.Responsibilities:Support monitoring of service level performance at interval level against...


  • Palayan City, Central Luzon, Philippines beBeeAnalyst Full time ₱4,000,000 - ₱6,000,000

    Job Overview:The ideal candidate for this Real Time Analyst role will be responsible for monitoring service level performance and ensuring real-time communication with floor supervisors. This position requires a driven individual who can work independently to achieve goals.This analyst will play a crucial role in the success of our team, collaborating...


  • Palayan City, Central Luzon, Philippines beBeeAnalysis Full time ₱800,000 - ₱1,200,000

    Job Title: Real Time AnalystWe are seeking a skilled and experienced Real Time Analyst to join our team.As a Real Time Analyst, you will be responsible for monitoring service level performance, identifying areas of improvement, and implementing corrective actions. You will work closely with the operations management team to ensure seamless communication and...


  • Palayan City, Central Luzon, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Customer Service Consultant Job DescriptionWe are seeking a motivated and passionate individual to join our team as a Customer Service Consultant.This role involves being the point of contact, answering inbound calls and providing exceptional customer service to consumers. The ideal candidate will have excellent verbal and written communication skills, be...


  • Angeles City, Central Luzon, Philippines Performance Property Full time $80,000 - $120,000 per year

    We're looking for a Digital Advertising Specialistto join our marketing team and help us drive growth through effective online campaigns. The ideal candidate is a hands-on, data-driven professional with a proven track record of creating, managing, and optimizing paid ad campaigns across multiple platforms.What You'll Do:Develop, launch, and manage paid...


  • Angeles City, Central Luzon, Philippines Performance Property Full time

    OverviewWe\'re looking for a Digital Advertising Specialist to join our marketing team and help us drive growth through effective online campaigns. The ideal candidate is a hands-on, data-driven professional with a proven track record of creating, managing, and optimizing paid ad campaigns across multiple platforms.ResponsibilitiesDevelop, launch, and manage...


  • Palayan City, Central Luzon, Philippines beBeeExcellence Full time ₱800,000 - ₱1,200,000

    Job DescriptionThe primary objective of the Quality Assurance Specialist is to ensure that customer transactions are thoroughly evaluated and documented, providing accurate and consistent information to customers.The key focus area for this role is to assess transactions to guarantee adherence to established processes and guidelines, thereby delivering...


  • Angeles City, Central Luzon, Philippines Performance Property Full time

    We're looking for aDigital Advertising Specialistto join our marketing team and help us drive growth through effective online campaigns. The ideal candidate is a hands-on, data-driven professional with a proven track record of creating, managing, and optimizing paid ad campaigns across multiple platforms.What You'll Do:Develop, launch, and manage paid...

  • Quality Analyst

    3 days ago


    Palayan City, Central Luzon, Philippines Sutherland Full time

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

  • Quality Analyst

    3 days ago


    Palayan City, Central Luzon, Philippines Sutherland Global Full time

    Company Description:About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...