Service Performance Specialist

Job Title: Real Time AnalystJob DescriptionThis role involves monitoring service level performance at regular intervals against planned metrics and identifying non-adherence by consultants. Collaborate with team members to enhance productivity and optimize service delivery.Analyze real-time data to inform staffing decisions and improve efficiency.Prepare...

Job Title: Real Time AnalystWe are seeking a skilled and experienced Real Time Analyst to join our team.As a Real Time Analyst, you will be responsible for monitoring service level performance, identifying areas of improvement, and implementing corrective actions. You will work closely with the operations management team to ensure seamless communication and...

Customer Service Consultant Job DescriptionWe are seeking a motivated and passionate individual to join our team as a Customer Service Consultant.This role involves being the point of contact, answering inbound calls and providing exceptional customer service to consumers. The ideal candidate will have excellent verbal and written communication skills, be...

Job DescriptionThe primary objective of the Quality Assurance Specialist is to ensure that customer transactions are thoroughly evaluated and documented, providing accurate and consistent information to customers.The key focus area for this role is to assess transactions to guarantee adherence to established processes and guidelines, thereby delivering...

OverviewWe\'re looking for a Digital Advertising Specialist to join our marketing team and help us drive growth through effective online campaigns. The ideal candidate is a hands-on, data-driven professional with a proven track record of creating, managing, and optimizing paid ad campaigns across multiple platforms.ResponsibilitiesDevelop, launch, and manage...

Job OpportunityThe ideal candidate will possess a unique blend of leadership skills and technical expertise, with experience in customer service within online gaming and betting environments.Key Responsibilities:Create and facilitate workshops to equip staff with essential knowledge and skills.Monitor team performance and provide constructive feedback in...

We're looking for aDigital Advertising Specialistto join our marketing team and help us drive growth through effective online campaigns. The ideal candidate is a hands-on, data-driven professional with a proven track record of creating, managing, and optimizing paid ad campaigns across multiple platforms.What You'll Do:Develop, launch, and manage paid...

Job Opportunity:">We are seeking a highly motivated and leadership-oriented individual to assume a pivotal role within our organization. As a Subject Matter Expert, you will empower the team by creating and facilitating Huddle Sessions to equip staff with fundamental skills and knowledge.">Your key responsibilities will include monitoring associates and...

Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description: Responsibilities: ...

Company Description:About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...