Building a Loyal Online Casino Community

1 day ago

Manila, National Capital Region, Philippines beBeeCommunity Full time $12,000 - $14,400
Community Engagement Manager

We are seeking a highly skilled Community Engagement Manager to oversee the development and execution of our community engagement strategy. This role will be responsible for fostering strong relationships with our players, managing our social media presence, and building a vibrant and loyal community around our online casino brand.

The ideal candidate will have at least 2-3 years of experience in community management or social media management within the online gaming industry. They should possess a deep understanding of player behavior, gaming communities, and iGaming industry dynamics.

Key Responsibilities:

  • To develop and implement a comprehensive community engagement strategy aligned with business objectives and player satisfaction metrics.
  • Manage and grow our social media presence across key platforms (Twitter, Facebook, Instagram, Discord, Telegram, etc.).
  • Monitor community sentiment and moderate discussions to ensure a safe, respectful, and brand-positive environment.
  • Plan and execute engaging content, promotions, and events tailored to online casino audiences.
  • Serve as the liaison between the player community and internal teams (marketing, product, support) to ensure feedback is heard and addressed.
  • Analyze performance metrics and prepare regular reports on community engagement, sentiment, and growth.

Requirements:

  • Proven experience in community management or social media management within the online gaming industry.
  • A deep understanding of player behavior, gaming communities, and iGaming industry dynamics.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a team.

What We Offer:

  • Competitive compensation package.
  • Fully remote work arrangement.
  • Opportunities for professional growth and development.

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