Senior Engineer, Casino Systems

1 week ago

Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱900,000 - ₱1,200,000 per year

REQ11785 Senior Engineer, Casino Systems (Open)

Position Summary
The Senior Engineer, Casino Systems will have a wide breadth of technical skills to bridge the support and project gaps between infrastructure, IT application development staffs and corporate IT support teams. He/she will perform daily application support, new project implementation and life cycle management of casino systems.

Primary Responsibilities

  • Maintains and provides L2 shared services support for complex enterprise based casino systems across all MCE properties at various geographical locations
  • As a company's casino systems subject matter expert
  • Proactively reviews the existing knowledge base for enhancement / standardization whenever necessary
  • Performs in-house technical training for L1, L1.5 support and other IT staff as required
  • Assures that all tasks assigned to the analysts are performed in a timely complete Manner
  • Identifies potential showstoppers, issues and escalates to management
  • Gathers data needed to populate system profiles, master files and dictionaries for maintenance purposes
  • Participates in the identification and resolution of moderately complex application problems and procedures, suggesting solutions to identified problem
  • Responsible in responding to issues, questions and requests related to the Gaming Systems
  • Performs in-house technical training for other IT staff and end user training as Required
  • Provides assistance to junior staff on project related tasks such as prioritization and trouble shooting
  • Responsible for routine communication to vendors, users, department heads and project team members on issues, project status, software enhancements and fixes

Qualifications
I. Experience

  • 1-2 years of relevant Casino industry experience required
  • Must possess working experience with slot systems
  • Exposure to Casino and Hotel integration required
  • Implementation, business process re-engineering, solution design, customization, integration, and/or support of Casino Application systems

II. Education
Bachelor's Degree Or Equivalent Relevant Qualifications
III. Skills / Competencies

  • Able to monitor and assessing the overall operational effectiveness of the project output to ensure that expectations in terms of timeline, quality assurance and performance are met
  • Good working knowledge of the processes and procedures that will be in use and how these relate to the operation of IT Systems within the Casino
  • Good interpersonal skills
  • Self-motivated and able to work under pressure
  • Good problem solving and decision making skills to identify and resolve priority issues
  • Able to communicate with all level of users
  • Possess good leadership skills and have experience in 24x7 large operations support environment

  • Casino Analytics Officer

    2 days ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱900,000 - ₱1,200,000 per year

    The Casino Analytics Officer supervises data-driven initiatives that improve casino performance, player engagement, and profitability. Collaborating with teams across Gaming Operations, Marketing, and Finance, the Casino Analytics Officer transforms complex data into actionable insights that guide daily operations and tactical decisions. This role oversees...

  • Analyst, Casino Systems

    2 weeks ago

    Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱900,000 - ₱1,200,000 per year

    REQ12921 Analyst, Casino Systems (Open Date: 16/06/2025)Position SummaryThe Analyst, Casino Systems has a wide breadth of technical skills that bridges the support and project gaps between infrastructure, IT application development staffs and corporate IT support teams.He / She reports to Manager – Casino Systems and performs daily application support, new...

  • Casino Analytics Associate

    2 days ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱1,200,000 - ₱2,400,000 per year

    The Casino Analytics Associate supports data-driven efforts to improve casino performance, player engagement, and profitability. Working with teams across Gaming Operations, Marketing, and Finance, the associate helps turn data into useful insights that guide daily operations and decision-making. This role focuses on preparing reports, maintaining...

  • Casino Operations Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Pentasia Full time $104,000 - $130,878 per year

    We are working with a hyper-growth iGaming start-up who are growing their team with a Casino Operations Specialist in their hub in Manilla, PhilippinesWe are looking for an experienced Casino Operations Specialist within an iGaming and gambling business; with strong understanding of casino management systems, gaming software, and regulatory compliance...

  • IT & System Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    Key ResponsibilitiesIT SupportProvide day-to-day technical support to internal staff, including troubleshooting hardware, software, and networking issues.Maintain and support Windows-based systems, servers, and associated IT infrastructure.Install, configure, and maintain desktop and mobile hardware, operating systems, and software applications.Monitor...

  • Gaming Marketing

    4 days ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱800,000 - ₱1,200,000 per year

    The Player Development Associate is responsible for building and maintaining strong relationships with casino players to enhance their gaming experience and encourage loyalty. The role supports the Player Development team in coordinating player events, tracking guest activity, and ensuring personalized, high-quality service to valued patrons.Key...

  • Player Development Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time $40,000 - $80,000 per year

    The Player Development Associate is responsible for cultivating and maintaining strong relationships with valued casino guests to drive loyalty and revenue. This role involves assisting in the execution of player engagement programs, coordinating with various departments to deliver exceptional guest experiences, and supporting the Player Development team in...

  • Senior Systems Engineer

    4 days ago

    Manila, National Capital Region, Philippines TYLin Full time ₱2,000,000 - ₱2,500,000 per year

    TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional...

  • Cloud Systems Engineer, CX

    2 weeks ago

    Manila, National Capital Region, Philippines NICE Systems Full time ₱1,200,000 - ₱2,400,000 per year

    So, what's the role all about?The Cloud Systems Engineer oversees the management, deployment, and maintenance of NICE CXone's production systems, virtualization, SAN, Public Cloud, and supporting environments. They also manage and maintain lab environments, and lead projects spanning multiple groups. The role involves ensuring the stability, security, and...

  • Occupational Health Physician

    1 week ago

    Manila, National Capital Region, Philippines Winford Manila Resort and Casino Full time ₱1,200,000 - ₱2,400,000 per year

    The Occupational Health Physician is responsible for overseeing the health and well-being of all employees, with a specific focus on managing occupational health risks, promoting wellness programs, and ensuring a safe work environment. This role requires a blend of medical expertise and a strong understanding of the unique challenges and regulations of the...