Virtual Operations Coordinator

3 hours ago

Las Piñas, National Capital Region, Philippines beBeeAdministrative Full time ₱1,100 - ₱1,500
Remote Support Specialist Job Description

The Remote Support Specialist will play a crucial role in providing administrative assistance to healthcare professionals and businesses. This opportunity is ideal for individuals with exceptional communication skills, strong organizational abilities, and a passion for delivering top-notch patient care by managing administrative operations remotely.

  • Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks for healthcare clients.
  • Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
  • File Organization: Organize and maintain digital records and files.
  • Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
  • Billing Support: Assist in monitoring billing, following up on claims, and managing insurance verifications.
  • Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
  • Meeting Coordination: Manage virtual communications and set up meetings effectively.
  • Marketing Tasks: Provide basic support for social media and marketing initiatives.
  • HIPAA Compliance: Ensure confidentiality and adherence to all HIPAA compliance guidelines.

Requirements:

  • Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
  • Exceptional English communication skills, both written and verbal.
  • Familiarity with healthcare operations or a willingness to learn.
  • Strong ability to work independently and manage time efficiently.
  • Proficient in using software and tech tools; quick to adapt to new technologies.
  • Discretion when handling sensitive information.
  • Flexibility to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).

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