Remote Customer Experience Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱250,000 - ₱350,000
Customer Support Specialist

We're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers via various communication channels.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences. You will work closely with our product and technical teams to resolve customer inquiries and provide timely support.

Key Responsibilities
  • Respond to customer inquiries in a professional and friendly manner
  • Handle customer complaints and concerns in a empathetic and patient way
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 1 year of experience in a customer-facing role
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary and benefits package, including:

  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
How to Apply

If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you. Please submit your application, including your resume and a cover letter explaining why you're the perfect fit for this role.

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