
Customer Experience Specialist
2 days ago
We are seeking an experienced professional to fill a key role in our team. As a Customer Experience Coach, you will play a crucial part in enhancing clients' customer experience and staff engagement.
Main Responsibilities:
- Conduct Quality Assessments
- Provide coaching and feedback sessions to help clients achieve their goals.
- Deliver training sessions remotely and in-person to ensure a smooth learning process.
- Contribute to the development of training strategies and deliverables.
- BUILD strong relationships with clients and identify opportunities for growth.
- Recognize and act on potential sales opportunities to drive business forward.
- Participate in team meetings and calibration sessions to ensure consistency and excellence.
Requirements:
- Minimum 3 years of experience in sales or customer service roles.
- 5+ years in leadership or coaching positions.
- Experience assessing inbound & outbound calls and emails.
- SME business environment experience.
- Excellent communication skills and adaptable coaching approach.
- Passion for supporting team members and fostering collaboration.
- Strong commitment to integrity and customer-centric work ethic.
- Proficient in Microsoft Suite and excellent time management skills.
-
Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱1,200,000 - ₱1,500,000Customer Experience SpecialistWe are seeking a detail-oriented and analytical professional to join our team as a Customer Experience Specialist. As part of our quality assurance department, you will play a vital role in ensuring the highest standards of customer service.Key Responsibilities:Conduct thorough reviews of customer interactions to identify areas...
-
Customer Experience Specialist
1 week ago
Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱20,000 - ₱28,000Our mission is to empower individuals by providing opportunities that positively impact their families and communities.Job OverviewThe Customer Experience Associate plays a vital role in laying the groundwork for making this vision a reality – from identifying customer needs, responding to queries, and collaborating with the service excellence leadership...
-
Exceptional Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCryptoSupport Full time $40,000 - $60,000As a skilled Crypto Support Specialist, you will deliver exceptional customer experiences in the cryptocurrency space. Your primary goal will be to meet customers' expectations by addressing their questions and resolving issues efficiently.Key Responsibilities:Maintain a professional attitude towards customers at all times.Respond promptly to customer...
-
Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000Job DescriptionThis is an opportunity to make a meaningful impact by providing exceptional customer service and support.As a Customer Experience Specialist, you will be responsible for delivering high-quality service through effective communication, empathy, and problem-solving skills. You will resolve customer issues efficiently, document interactions...
-
Remote Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱250,000 - ₱350,000Customer Support SpecialistWe're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers via various communication channels.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering...
-
Exceptional Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱35,000 - ₱55,000Remote Support SpecialistWe are seeking a highly skilled and tech-savvy individual to join our customer support team. As a Remote Support Specialist, you will be responsible for providing exceptional support to our customers via chat, email, or phone.Your primary goal will be to deliver fast and accurate support while ensuring a consistent customer...
-
Ecommerce Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱300,000 - ₱400,000About Our RoleWe are seeking a high-performing Customer Support Specialist to help our clients understand, utilize, and troubleshoot our testing platform.As a Customer Support Specialist, you will report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding...
-
Enhance Customer Experience
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱2,500,000 - ₱4,000,000Customer Success SpecialistAs a Customer Success Specialist, you will be responsible for managing high volumes of customer contacts and communications via phone and email daily. You will use contact search and productivity tools to verify contact information, conduct health checks at recurring intervals to gauge product satisfaction and value completion, and...
-
Senior Customer Experience Specialist
2 days ago
Mandaue City, Central Visayas, Philippines beBeeCustomer Full time $800 - $1,300Job Title:A customer experience specialist plays a pivotal role in fostering trust with assigned clients and delivering them the highest level of service.The position involves identifying client objectives, activating internal and external resources to alleviate pain points, aligning expectations, and collaborating on a roadmap that meets their needs.Key...
-
Customer Experience Associate
3 days ago
Mandaue City, Central Visayas, Philippines Angkas Full time ₱104,000 - ₱130,878 per yearAngkas' mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities.The Customer Experience Associate, will play a crucial role in setting up the foundations for making this happen - from identifying customer needs, responding to customer...