Exceptional Customer Experience Specialist

2 days ago


Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱35,000 - ₱55,000
Remote Support Specialist

We are seeking a highly skilled and tech-savvy individual to join our customer support team. As a Remote Support Specialist, you will be responsible for providing exceptional support to our customers via chat, email, or phone.

Your primary goal will be to deliver fast and accurate support while ensuring a consistent customer experience. To achieve this, you will need to stay informed on product updates and support practices.

  • You will respond to customer inquiries in a professional and friendly manner.
  • You will handle product information, order tracking, returns, and account concerns.
  • You will manage tickets using Gorgias and Shopify.
The Ideal Candidate
  • Has excellent written and spoken English communication skills.
  • Has at least 1 year of hands-on experience with both Shopify and Gorgias.
  • Is comfortable working independently and handling multiple conversations at once.
  • Is empathetic, patient, and reliable when addressing customer concerns.
  • Is team-oriented with a strong work ethic and attention to detail.
What We Offer
  • A competitive compensation package with annual performance-based increases.
  • Paid time off for rest and recharge.
  • Health and dental insurance or health stipend for overall well-being.
  • Holiday bonuses in appreciation of your hard work.
  • A fully remote setup - work from anywhere you're comfortable.
  • Opportunities to grow with us as we scale.


  • Mandaue City, Central Visayas, Philippines beBeeCryptoSupport Full time $40,000 - $60,000

    As a skilled Crypto Support Specialist, you will deliver exceptional customer experiences in the cryptocurrency space. Your primary goal will be to meet customers' expectations by addressing their questions and resolving issues efficiently.Key Responsibilities:Maintain a professional attitude towards customers at all times.Respond promptly to customer...


  • Mandaue City, Central Visayas, Philippines beBeeCommunication Full time ₱27,356 - ₱36,268

    We are seeking a Customer Experience Specialist to join our team. This role is perfect for individuals who enjoy working with customers and are passionate about providing exceptional service.About the RoleClaims Processing: You will be responsible for reviewing, assessing, and processing a high volume of routine claims within set timeframes.Customer...


  • Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $40,000 - $60,000

    About the Role:As a dedicated customer service professional, you will play a crucial role in delivering exceptional customer satisfaction.You will be responsible for providing top-notch customer support via inbound calls, showcasing excellent phone etiquette and professionalism. Effective communication is key, as you will need to address customer needs,...


  • Mandaue City, Central Visayas, Philippines beBeeSupport Full time $80,000 - $150,000

    Customer Support Manager">The primary responsibility of this role is to lead and manage the customer service function, delivering a high-quality support experience for our clients and partners. To achieve this, you will develop and implement customer service policies, procedures, and standards that align with business goals and customer expectations.">You...


  • Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱100,000

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱1,200,000 - ₱1,500,000

    Customer Experience SpecialistWe are seeking a detail-oriented and analytical professional to join our team as a Customer Experience Specialist. As part of our quality assurance department, you will play a vital role in ensuring the highest standards of customer service.Key Responsibilities:Conduct thorough reviews of customer interactions to identify areas...


  • Cebu City, Central Visayas, Philippines beBeeCustomerServiceRep Full time ₱100,000 - ₱120,000

    Remote Customer Service SpecialistAt our company, we take pride in providing exceptional customer experiences for our clients across various industries. As a Remote Customer Service Specialist, you will play a vital role in ensuring that our clients receive the highest level of service and support.Key Responsibilities:Handle inbound and outbound calls...


  • Cebu City, Central Visayas, Philippines beBeeService Full time ₱150,000 - ₱250,000

    Customer Service RepresentativeAbout the RoleThis position involves providing exceptional customer service to clients across various channels, including phone, email, and social media.Handle customer inquiries, requests, and concerns in a timely and professional manner.Escalate complex issues to supervisors for resolution.Maintain accurate records of...


  • Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

    Job DescriptionThis is an opportunity to make a meaningful impact by providing exceptional customer service and support.As a Customer Experience Specialist, you will be responsible for delivering high-quality service through effective communication, empathy, and problem-solving skills. You will resolve customer issues efficiently, document interactions...


  • Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱250,000 - ₱350,000

    Customer Support SpecialistWe're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers via various communication channels.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering...