Customer Success Specialist
5 days ago
Job Description
The Voice of the Customer Expert will be responsible for providing exceptional customer service and support to RingCentral's customers. This includes responding to customer inquiries, resolving technical issues, and escalating complex problems to senior technical staff.
As a key member of our Global Service and Support team, you will be expected to demonstrate a high level of product knowledge, technical expertise, and customer service skills. Your ability to communicate effectively with customers, both verbally and in writing, is crucial to success in this role.
Responsibilities
Provide customer service and support via multiple channels
Resolve customer complaints and issues in a timely and professional manner
Escalate complex technical issues to senior technical staff
Develop and maintain knowledge of RingCentral's products and services
-
Customer Success Specialist
22 hours ago
Manila, National Capital Region, Philippines TapTalent Full timeWe're Hiring: Customer Success SpecialistWe are looking for a dedicated and proactive Customer Success Specialist to ensure our clients achieve their desired outcomes while using our products. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to build lasting relationships with clients.Location:...
-
Customer Success Specialist
10 hours ago
Manila, National Capital Region, Philippines Lone Wolf Technologies Inc. Full timeJOB DESCRIPTION – CUSTOMER SUCCESS SPECIALISTDepartment: Revenue – Customer SuccessWith the diverse landscape of the real estate industry, we want diverse talent We want to celebrate each other's individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that.Lone...
-
Customer Success Specialist
5 days ago
Manila, National Capital Region, Philippines Tailored Projects Inc. Full timeRole SummaryAs a Customer Success Specialist at Tailored Projects Inc., you will play a vital role in ensuring customer satisfaction by handling their inquiries and providing product information, recommendations, and assistance. You will also be responsible for communicating effectively with project managers to ensure smooth operations.Main...
-
Customer Success Specialist
8 hours ago
Manila, National Capital Region, Philippines Yext Full timeAbout the RoleThe Specialist, Concierge Services will be responsible for providing personalized, consultative, and technical support to clients. You'll gain a comprehensive understanding of complex enterprise businesses' digital strategy and goals while advising clients on digital presence best practices.You'll work closely with the Hearsay team to integrate...
-
Customer Success Specialist
6 days ago
Manila, National Capital Region, Philippines Scottland Inc Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our sales team at Scottland Inc. As a Customer Success Specialist, you will play a critical role in driving sales growth and customer satisfaction by developing and executing sales programs, generating leads, and facilitating the sale of wellness products and services.Key...
-
Customer Success Specialist
10 hours ago
Manila, National Capital Region, Philippines F. Hoffmann-La Roche Gruppe Full timeRoche favorise la diversité, l'équité et l'inclusion, reflétant ainsi les communautés auxquelles nous nous adressons. Dans le domaine de la santé à l'échelle mondiale, la diversité est un ingrédient essentiel de la réussite. Nous sommes convaincus que l'inclusion est primordiale pour comprendre les différents besoins des personnes en matière de...
-
Customer Success Professional
8 hours ago
Manila, National Capital Region, Philippines Lone Wolf Technologies Inc. Full timeCompany OverviewLone Wolf Technologies Inc. is a leading provider of software solutions for the real estate industry. Our products enable our clients to gain a competitive advantage in today's market and have been adopted by nearly 10,000 offices across North America.Job DescriptionWe are seeking a highly motivated and experienced Customer Success Specialist...
-
Customer Success Specialist, SBG
6 days ago
Manila, National Capital Region, Philippines RingCentral Full timeCustomer Success Specialist, SBGSay hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).This is where you and your skills come in. We're currently looking for a Customer Success Specialist, SBG:Maintain and grow monthly recurring revenue for RingCentral's most valued customersProject...
-
Customer Success Leader
8 hours ago
Manila, National Capital Region, Philippines Turnitin Full timeJob OverviewTurnitin is seeking an experienced CUSTOMER SUCCESS LEADER to lead our technical support team. The successful candidate will be responsible for managing a team of technical support specialists, driving customer satisfaction, and ensuring seamless support delivery.Responsibilities:Lead a high-performing technical support team to deliver...
-
Customer Success Specialists
7 days ago
Manila, National Capital Region, Philippines Spocket Full timeSpocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 100,000+...
-
Customer Success and Growth Specialist
18 hours ago
Manila, National Capital Region, Philippines ZTE Philippines, Inc. Full time**About ZTE Philippines, Inc.:We are a leading technology company that provides innovative solutions for the telecommunications industry.**Job Summary:**We are seeking a highly motivated Customer Success and Growth Specialist to join our team in the Philippines. The successful candidate will be responsible for:Driving sales growth and revenue expansion...
-
Customer Success Specialist
22 hours ago
Manila, National Capital Region, Philippines KMC Solutions Full timeAt RANDEM Global, Right People are our biggest asset. We can provide you with the skills and opportunity to develop and reach your full potential – what's most important is that you're a good fit and willing to learn. We know that there is no such thing as the perfect applicant with the complete set of skills. We believe in a challenger mindset at RANDEM...
-
Customer Success Coach
7 days ago
Manila, National Capital Region, Philippines Spocket Full timeSucceeding in e-commerce requires more than just great products – it demands top-notch customer experiences. As a Customer Success Specialist at Spocket, you'll play a crucial role in shaping our users' experiences and helping them grow their businesses.Our ideal candidate is passionate about working with people, possesses excellent communication skills,...
-
Senior Customer Success Renewal Specialist
7 days ago
Manila, National Capital Region, Philippines SolarWinds Full timeAt SolarWinds, our mission is to help customers achieve business success with innovative solutions. We're looking for a skilled Senior Customer Renewal Specialist to maintain relationships with our clients and drive revenue growth.Job Responsibilities:Maintain accurate customer records, including licenses, software expiration dates, and contact...
-
Customer Success Advocate
4 days ago
Manila, National Capital Region, Philippines Kigo, a Guesty Company Full timeKigo, a Guesty Company, is seeking a skilled Customer Experience Specialist to join our teamAs a leading provider of innovative solutions for the hospitality industry, we are committed to excellence and customer satisfaction. The Customer Experience Specialist plays a vital role in ensuring that our clients receive top-notch support and guidance.This is a...
-
Customer Success Team Lead
1 week ago
Manila, National Capital Region, Philippines Payfuture Full timePLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN MANILAThe Customer Success Team Lead at Payfuture is responsible for guiding and mentoring a team of Customer Success Specialists to ensure that all clients have a seamless onboarding experience and ongoing support with our payment-processing solutions. You will lead efforts to drive client satisfaction,...
-
Client Success Specialist
7 days ago
Manila, National Capital Region, Philippines SiteMinder Full timeAbout the RoleWe're seeking a Client Success Specialist to join our team as an English and Spanish Customer Solutions Analyst.In this role, you will be responsible for providing frontline technical assistance and support to SiteMinder customers globally.As a Client Success Specialist, you will be the first point of contact for our customers and will play a...
-
Customer Success Specialist
18 hours ago
Manila, National Capital Region, Philippines Rex Education Full timeJob OverviewRex Education is seeking a talented Sales Account Officer to contribute to our sales team's success. In this role, you will be responsible for developing and implementing customer business plans, promoting educational materials, and managing expenses.Key Skills:Strong communication and interpersonal skills, with the ability to build rapport with...
-
Customer Success Specialist
4 days ago
Manila, National Capital Region, Philippines Locad Full timeAbout the RoleWe're looking for a results-driven Customer Success Executive to drive growth and success for our clients. As a key member of our operations team, you'll be responsible for serving as the primary point of contact for client inquiries, support requests, and escalations.You'll manage and resolve support tickets efficiently, ensuring a 90%...
-
Customer Success Coach
4 days ago
Manila, National Capital Region, Philippines Guesty Full timeWe're looking for an experienced Customer Experience Specialist to join our team at Guesty. As a key member of our customer success department, you will be responsible for delivering exceptional support to our clients, helping them achieve their business objectives and overcome challenges.Main Responsibilities:Interact with customers through various...