IT Service Delivery Lead

About This RoleWe are seeking an experienced professional to join our team as a Service Excellence Manager. In this role, you will be responsible for driving excellence in GEC service delivery within the service area, positioning GEC in the global business as a centre of excellence, and supporting the implementation of the global S&A strategy.Key...

About the RoleWe are seeking a Technical Service Delivery Lead to join our IT department at CallTek. In this role, you will be responsible for leading our helpdesk team and ensuring that we deliver exceptional technical support to our clients. You will oversee daily operations, monitor performance metrics, and develop the team to meet evolving IT...

Job DescriptionManages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively supports sales through innovative solutions and delivery excellence.SummaryAs a...

Job Summary:We are seeking a skilled Service Delivery and Support Lead to join our team at The SM Store (SM Mart Inc.). In this role, you will be responsible for overseeing the CRS operation of the store, providing administrative support, and ensuring compliance with company regulations.Main Duties:Manage the day-to-day operations of the CRS team.Provide...

Fujitsu Philippines Global Delivery Center is a leading provider of IT services in the Asia-Pacific region. As part of Fujitsu Limited Japan, we have 80 years of rich history and a global network of experts.The role of Global Delivery Center Project Specialist is crucial in delivering high-quality services to our clients. This involves working as part of a...

Service Delivery Director Job SummaryWe are seeking an experienced Service Delivery Director to lead our customer experience and support services.This role is responsible for:Supervising and directing customer experience and support services activities.Producing, monitoring, and evaluating KPI reporting.Supporting customer retention and developing store...

Neksjob Corporation is looking for a highly skilled Service Delivery Supervisor to oversee the delivery of exceptional customer experiences.Key Accountabilities:Lead a team to deliver high-quality customer service and support.Analyze customer feedback to identify areas for improvement.Develop and implement processes to improve customer satisfaction and...

Technical Service Delivery DirectorVervent is seeking a seasoned Technical Service Delivery Director to lead our help desk team and drive technical excellence.The ideal candidate will have extensive experience in IT support, help desk management, and technical service delivery.Key Responsibilities:Leading a team of IT support specialists and providing...

Job OverviewThe Service Delivery Coordinator plays a crucial role in CallTek's operations, overseeing the outsourcing of service delivery tasks to ensure seamless order management and customer satisfaction.Key ResponsibilitiesProcess standardized tasks through outsourcing partners to improve efficiency and reduce complexity.Manage order updates and support...

Job Overview:We are seeking a seasoned professional to lead our virtual team, driving service excellence and ensuring exceptional client satisfaction. As a Global Service Delivery Manager, you will oversee the delivery of high-quality services to clients, managing teams and workflows to meet or exceed expectations.The ideal candidate will have a strong...

About VA PlatinumVA Platinum is a leading offshore staffing solution for Australian and New Zealand small and medium businesses.We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.We pride ourselves on...

We are seeking a highly skilled and experienced Service Delivery Director to join our team at Neksjob. As an Engagement Supervisor, you will be responsible for providing exceptional customer service, including post-sale technical and/or non-technical support to business and end-consumer customers.Job SummaryThis is a challenging and rewarding role that...

About the Role:We are looking for a highly motivated and experienced Team Lead to join our BPO team. The successful candidate will be responsible for managing a team of customer service representatives, providing coaching and guidance to ensure they meet or exceed performance expectations.The ideal candidate will have excellent leadership skills, with the...

Job DescriptionThe Delivery Lead will be responsible for overseeing the delivery of projects to meet customer requirements.This includes establishing a multi-disciplined team, driving performance, and ensuring project management methodologies are deployed effectively.The ideal candidate will have a strong background in project management, with a minimum of 5...

Role OverviewWe are seeking a Service Delivery Excellence Manager to join our team and drive excellence in our service delivery operations. As a key member of our leadership team, you will be responsible for managing client relationships, driving performance improvement, and leading cross-functional teams.Key ResponsibilitiesManage client communications to...

About the Role:As a Service Delivery Coordinator, you will work closely with Customer Care Managers, Service Delivery Managers, and Team Leaders to drive operational excellence and deliver exceptional results.Your primary responsibilities will include providing updates on real-time issues and key performance metrics, handling additional tasks and projects as...

Job RoleWe are seeking a highly skilled Service Delivery Executive to join our team at Lexmark Research & Development Corporation.The ideal candidate will have significant interaction with customers in an operations/service delivery role, handling issue resolution, general service delivery concerns, and escalation management.Key ResponsibilitiesResponsible...

Fujitsu Philippines Global Delivery Center is a leading provider of IT services in the Asia-Pacific region. As part of Fujitsu Limited Japan, we have 80 years of rich history and a global network of experts.The role of Business Process Services Expert is crucial in delivering high-quality services to our clients. This involves working as part of a team to...

Search by 'Skills' or 'Keywords' or 'Requisition ID' Search by Country Select how often (in days) to receive an alert: Work with us Title: Service Delivery Manager Requisition ID: 44637 City: Cebu Country/Region: PH Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Delivery ManagerRequisition ID: 44637City: CebuCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that...