Current jobs related to Service Delivery Executive - Cebu City, Central Visayas - Lexmark Research & Development Corporation

  • Delivery Services Executive

    6 days ago

    Cebu City, Central Visayas, Philippines Conduent Full time

    Job DescriptionThe Delivery Services Executive will be responsible for delivering mission-critical services and solutions on behalf of Fortune 100 companies.You will have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.Key ResponsibilitiesProvide leadership through...

  • Delivery Operations Executive

    2 weeks ago

    Cebu City, Central Visayas, Philippines Inteluck Corporation Full time

    Job Title: Delivery Operations ExecutiveAbout the Company:Inteluck Corporation is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional service to our clients and driving business growth through innovation and excellence.Role Overview:The Delivery Operations Executive will be responsible for managing the...

  • Delivery and Customer Service Associate

    1 day ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Role Overview:This role involves working as part of a sales and delivery team to ensure seamless execution of customer orders and provide exceptional customer service.Main Responsibilities:Interact with customers in-store and respond to their queries in a professional and courteous manner.Drive delivery vehicles safely and responsibly, adhering to traffic...

  • Global Delivery Center Project Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu Philippines Global Delivery Center is a leading provider of IT services in the Asia-Pacific region. As part of Fujitsu Limited Japan, we have 80 years of rich history and a global network of experts.The role of Global Delivery Center Project Specialist is crucial in delivering high-quality services to our clients. This involves working as part of a...

  • Service Delivery Manager

    2 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Job SummaryThe Director, Service Delivery is a strategic leader responsible for delivering solutions to clients that meet contractual requirements. This role involves managing the overall project plan, budget, structure, schedule, and staffing requirements for the delivery organization.Key ResponsibilitiesProvide leadership to the Service Delivery team and...

  • Service Delivery Coordinator

    2 weeks ago

    Cebu City, Central Visayas, Philippines HGS Offshore Staffing Solutions Full time

    About the Role:As a Service Delivery Coordinator, you will work closely with Customer Care Managers, Service Delivery Managers, and Team Leaders to drive operational excellence and deliver exceptional results.Your primary responsibilities will include providing updates on real-time issues and key performance metrics, handling additional tasks and projects as...

  • Service Delivery Executive

    5 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    About the RoleWe are looking for a highly skilled Service Delivery Executive to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional service to our customers.Key ResponsibilitiesConduct performance reviews and participate in performance management initiatives.Act as a liaison for both internal and external...

  • Service Delivery Expert

    5 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Role OverviewThe Service Delivery Expert will be responsible for delivering exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.As a Service Delivery Expert, you will be the primary point of contact for customers, handling...

  • Service Delivery Supervisor

    1 week ago

    Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Neksjob Corporation is looking for a highly skilled Service Delivery Supervisor to oversee the delivery of exceptional customer experiences.Key Accountabilities:Lead a team to deliver high-quality customer service and support.Analyze customer feedback to identify areas for improvement.Develop and implement processes to improve customer satisfaction and...

  • Service Delivery Expert

    5 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Service Delivery PositionThis role is ideal for an experienced professional who is passionate about delivering exceptional customer experiences. As a Service Delivery Expert, you will work closely with our team to deliver high-quality services to our clients.Main Responsibilities:Maintaining appropriate licenses, training, and certifications.Applying...

Service Delivery Executive

3 weeks ago

Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time

Job Role

We are seeking a highly skilled Service Delivery Executive to join our team at Lexmark Research & Development Corporation.

The ideal candidate will have significant interaction with customers in an operations/service delivery role, handling issue resolution, general service delivery concerns, and escalation management.

Key Responsibilities

  • Responsible for management and execution of a contracted Managed Services as defined by Customer Statement of Work (SOW) for one or more accounts, some complex.
  • Manage all aspects of the day-to-day operations such as install base accuracy, device change management, issue resolution, consumables management, ad hoc reporting, normal business as usual activities.
  • Ensure all Customer communication is clear, relevant, timely and appropriate according to Lexmark's values and guiding principles.

Qualifications

  • Significant interaction with Customers in an Operations/Service Delivery role; handling issue resolution, general service delivery concerns, escalation management.
  • Customer interaction experience with Enterprise level clients such as Line of Business (LOB) Managers, IT or Procurement Directors, IT Professionals, Program Managers, etc.
  • 2+ years experience in an operations role.

Benefits

  • Work-life balance.
  • Dress down Friday and Shift Allowance.
  • Employee privilege access to lactating, gaming, music and sleeping room.