Customer Service Associate for Food Delivery

1 day ago


San Fernando, Ilocos, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we are seeking a highly skilled and experienced Customer Service Representative to join our team in La Union. As a customer service associate, you will play a critical role in providing exceptional support to our clients, ensuring their satisfaction and loyalty to our brand.

Salary Package:

We offer an attractive salary package of 20000 pesos, designed to provide a comfortable living for you and your family. Our compensation plan is competitive and reflects our commitment to rewarding hard work and dedication.

About the Role:

This is an exciting opportunity to work with us as a customer service representative for food delivery. You will be responsible for handling customer inquiries, resolving issues, and providing information about our services. Your primary goal will be to ensure that every customer interaction is positive and memorable.

Key Responsibilities:

  • Handle customer calls, emails, and messages in a professional and courteous manner
  • Provide accurate and timely information about our services and products
  • Resolve customer complaints and concerns in a fair and efficient manner
  • Work collaboratively with other teams to achieve business objectives

Requirements:

To succeed in this role, you must have the following qualifications and skills:

  • 1 year of experience in customer-facing or customer service roles (BPO or non-BPO)
  • 2 years of tertiary education with no back subjects
  • 25 Mbps wired internet connection at home
  • Proximity to North Luzon, Ilocos Region, or Cordillera

Benefits:

We offer a range of benefits to support your well-being and career growth, including:

  • Competitive salary package
  • Ongoing training and development opportunities
  • Opportunities for career advancement
  • Professional working environment


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