Chief Operations Officer for Commissary and Food Services
17 hours ago
Job Description
The Chief Operations Officer for Commissary and Food Services is responsible for leading and overseeing the operational aspects of our company's commissary, hospital dietary services, and canteen/coffee shop units. This role requires a strategic thinker who can develop and implement plans to achieve business goals while ensuring high-quality food production and delivery.
Duties and Responsibilities
- Develop and execute strategies to drive growth, improve efficiency, and enhance customer satisfaction.
- Oversee operations, ensuring that food products are produced and delivered to meet quality and efficiency standards.
- Collaborate with cross-functional teams to support new product development and menu updates based on dietary needs and customer feedback.
- Establish and track Key Performance Indicators (KPIs) to measure quality, efficiency, and customer satisfaction.
- Lead initiatives to optimize processes, reduce costs, and enhance overall performance.
- Manage budgets and resources to drive cost-efficiency and support business objectives.
- Partner with the Finance team to oversee procurement and inventory control.
- Conduct regular audits and enforce consistent policies to uphold quality and mitigate risks.
Qualifications
- Bachelor's degree in Business, Operations, or related field (MBA preferred).
- 8+ years of experience in operations management, preferably in food service or multi-unit operations.
- Strong financial management skills and proven experience in strategic planning and team leadership.
- Able to work in San Juan.
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