Strategic Offering and Client Support Specialist
5 days ago
We are looking for a highly skilled and experienced Strategic Offering and Client Support Specialist to join our team in Makati. As a member of our Offering & Client Administration team, you will play a crucial role in supporting the Offering Managers in the overall Offering process and Account Managers in the overall Service Clients SaaS/BPaaS governance.
About UsAvaloq is an industry-leading provider of wealth management technology and services for financial institutions around the world. We have a global footprint with around 2,500 colleagues in 12 countries and more than 160 clients in 35 countries. Our research-led approach and continual innovation are powered by the passion and creativity of our colleagues.
Job DescriptionAs a Strategic Offering and Client Support Specialist, your key tasks will include:
- Producing offering status reports and needed statistics;
- Supporting Offering Managers in getting needed information for producing offers;
- Chasing internal stakeholders for feedback and update status of pending opportunities;
- Supporting regularly monitoring of Client's variable volumes and proactively informing Account Managers in case of significant deviations from baselines;
- Supporting offer process in terms of quality checks and support internal offer signatures process (Avaloq Business authorities);
- Updating Client governance in intranet and CRM involve correct stakeholders to get updates;
- Managing day-to-day operative tasks.
To be successful in this role, you will need:
- Bachelor's degree in Business Administration or related field;
- At least 3-4 years of work experience in administration/finance related;
- Commitment, accuracy, and attention to deadlines;
- Client and service orientation, good communicator;
- Team player ready to backup and takeover from other colleagues when needed;
- Good knowledge of Microsoft Office products;
- Good English communication skills both written and oral.
We offer a competitive salary package, including an estimated salary of PHP 60,000 - PHP 80,000 per month, depending on experience. We also offer hybrid and flexible working arrangements to maintain work-life balance and continue our fantastic Avaloq culture in our global offices. Avaloq is committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We welcome applications from diverse candidates.
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