
Patient Financial Liaison
6 days ago
We are seeking a skilled Patient Financial Liaison to play a pivotal part in patient financial responsibilities.
Main Responsibilities- Proactive Communication: Reach out to patients to discuss co-pays, balances, and payment options.
- Clear Explanations: Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Documentation: Accurately document all patient interactions, financial discussions, and related information in the Electronic Health Record system.
- Team Collaboration: Work closely with intake, clinical, and billing teams to ensure accurate information flow.
- Issue Resolution: Escalate complex patient or insurance issues for resolution.
- Experience: Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Linguistic Proficiency: Proficiency in English (spoken and written).
- Organizational Abilities: Strong organizational skills, accuracy, and time management.
- Data Confidentiality: Ability to manage sensitive patient information with integrity (HIPAA compliance).
- Technical Proficiency: Comfortable using billing software, EHR systems, and Microsoft Office Suite.
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