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Technical Service Delivery Manager

1 week ago

Manila, National Capital Region, Philippines NICE Full time
Job Description
  • Empower Client Success: Partner strategically with clients to maximize NICE solutions, ensuring alignment with their business objectives.
  • Deliver Exceptional Service: Provide comprehensive technical and customer service, proactively addressing concerns, resolving issues efficiently, and delivering effective solutions.
  • Foster Client Loyalty: Build strong, trusted relationships by engaging in regular communication and offering proactive support.
  • Seamless Collaboration: Partner effectively across internal teams to ensure all client needs are addressed promptly and efficiently.
  • Technical Proficiency: Develop in-depth knowledge of NICE products and related technologies, providing expert support to clients.